my laptop crashes randomly

I have a laptop Samsung NP-RV509-A06IN. It crashes randomly. I don't even no error messages. I just need to force to stop it. This is not accurate as when im browsing or as im, listening to music, happens at any time.

Hi Chandra,

I suggest to follow the steps in the following article and check to see if that does the trick:

Crashes Windows or freezes

http://support.Microsoft.com/kb/2681286

 

Important: While running scan on the hard drive if bad sectors are found on the hard drive when scanning try to repair this area if all available on which data may be lost.

Hope this information helps. Let us know if you encounter problems under Windows in the future. We will be happy to help you.

Tags: Windows

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