My laptop does not recognize that anything that is connected to the USB ports

Help, please. My laptop does not recognize that anything that is connected to the USB ports.

Moved from feedback

Original title: problems with USB ports

Hi Alba.

1. who is the operating system installed on the computer?

2. What is the brand and model of the computer?

This issue may be caused if one of the following situations arises:

  • The currently loaded USB driver has become corrupt or unstable
  • Your PC requires an update for problems that could conflict with an external hard drive USB and Windows
  • Windows may be missing other problems hardware or software updates
  • Your USB controllers may have become corrupt or unstable
  • External drive can enter selective suspend
  • Your PC motherboard may need updated drivers

I suggest to connect the USB device to a different USB port and check.

You can run the Fixit provided in the article and the Coachman.

Reference:

Hardware devices do not work or are not detected in Windows

http://support.Microsoft.com/mats/hardware_device_problems

You can also try the steps in the link and check if it helps:

Reference:

Tips for solving problems of USB devices
http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-solving-problems-with-USB-devices

Note: Apply to Windows 7 as well

Hope this information helps. Response with status so that we can help you.

Tags: Windows

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