My laptop has sometimes bsod after updating!

I have a laptop HP running windows 8 32-bit! I don't know who it is! It started about a week after I got it! I kept getting bsod after updating. My brother recommended I have download ccleaner which got rid of bsod for about 2 months. I think that burning causing the bsod has some images of memory. Recently updated. I have ccleaned but no memory dumps were found. I thought that windows had finally corrected this bug. I used my laptop for a day! And then all of a sudden the BSODs happened. I did not worth it to go back on my PC. Please can someone help me!

Hey Mohindra3

Looks like you have a problem with persistent blue screens. It would help to know which model you have.

If you need help with this information, you can follow this link.

It would also be useful to know if you upgraded to Windows 8 32-bit.

Another step, you can try running a diagnostic test on your hard disk and RAM. Follow this link for steps on it.

Blue screens can sometimes be caused by damaged or incompatible drivers. The hard drive and RAM diagnostic tests will help refine the question though.

You could also provide with the minidump file that will give me a lot of information. You can navigate to C:\Windows\minidump. You will need to download the newest .dmp file to a third party site, (such as sendspace.com or filedump.com or another site like those) given that the HP forums do not allow this type of downloading files. Just to provide me with a link to the site whatever you choose so that I can take a look at the .dmp file.

I hope these steps help! I'll keep an eye out for your answer.

Tags: Notebooks

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    2009-04-11 15:01:54:964 1364 368 Misc Microsoft signed: Yes
    2009-04-11 15:01:55:505 1364 368 Misc validation signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.cab:
    2009-04-11 15:01:55:505 1364 368 Misc Microsoft signed: Yes
    2009-04-11 15:01:55:535 1364 368 Setup * configuration: check if it is necessary to update *.
    2009-04-11 15:01:55:535 1364 368 Setup * Inf file: C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.inf
    2009-04-11 15:01:55:635 1364 368 installation NOT required for the C:\WINDOWS\system32\cdm.dll update: target = 7.2.6001.788, required version 7.2.6001.788 = version
    2009-04-11 15:01:55:635 1364 368 installation NOT required for the C:\WINDOWS\system32\wuapi.dll update: target = 7.2.6001.788, required version 7.2.6001.788 = version
    2009-04-11 15:01:55:645 1364 368 installation NOT required for the C:\WINDOWS\system32\wuapi.dll.mui update: target = 7.2.6001.788, required version 7.2.6001.788 = version
    2009-04-11 15:01:55:645 1364 368 installation NOT required for C:\WINDOWS\system32\wuauclt.exe update: target = 7.2.6001.788, required version 7.2.6001.788 = version
    2009-04-11 15:01:55:645 1364 368 installation NOT required for the C:\WINDOWS\system32\wuaucpl.cpl update: target = 7.2.6001.788, required version 7.2.6001.788 = version
    2009-04-11 15:01:55:685 1364 368 installation NOT required for the C:\WINDOWS\system32\wuaucpl.cpl.mui update: target = 7.2.6001.788, required version 7.2.6001.788 = version
    2009-04-11 15:01:55:685 1364 368 installation NOT required for the C:\WINDOWS\system32\wuaueng.dll update: target = 7.2.6001.788, required version 7.2.6001.788 = version
    2009-04-11 15:01:55:705 1364 368 installation NOT required for the C:\WINDOWS\system32\wuaueng.dll.mui update: target = 7.2.6001.788, required version 7.2.6001.788 = version
    2009-04-11 15:01:55:705 1364 368 installation NOT required for the C:\WINDOWS\system32\wucltui.dll update: target = 7.2.6001.788, required version 7.2.6001.788 = version
    2009-04-11 15:01:55:715 1364 368 installation NOT required for the C:\WINDOWS\system32\wucltui.dll.mui update: target = 7.2.6001.788, required version 7.2.6001.788 = version
    2009-04-11 15:01:55:715 1364 368 installation NOT required for the C:\WINDOWS\system32\wups.dll update: target = 7.2.6001.788, required version 7.2.6001.788 = version
    2009-04-11 15:01:55:715 1364 368 installation NOT required for the C:\WINDOWS\system32\wups2.dll update: target = 7.2.6001.788, required version 7.2.6001.788 = version
    2009-04-11 15:01:55:765 1364 368 installation NOT required for the C:\WINDOWS\system32\wuweb.dll update: target = 7.2.6001.788, required version 7.2.6001.788 = version
    2009-04-11 15:01:55:765 1364 368 Setup * IsUpdateRequired = No
    2009-04-11 15:01:55:795 1364 368 Setup found no managed WU non registered to THE
    2009-04-11 15:01:55:825 1364 368 Misc validation signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv3muredir.cab:
    2009-04-11 15:01:55:845 1364 368 Misc Microsoft signed: Yes
    2009-04-11 15:01:55:945 1364 368 Misc validation signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv3muredir.cab:
    2009-04-11 15:01:55:945 1364 368 Misc Microsoft signed: Yes
    2009-04-11 15:01:55:985 1364 368 Misc validation signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\muident.cab:
    2009-04-11 15:01:56:026 1364 368 Misc Microsoft signed: Yes
    2009-04-11 15:01:56:186 1364 368 Misc validation signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\muident.cab:
    2009-04-11 15:01:56:186 1364 368 Misc Microsoft signed: Yes
    2009-04-11 15:01:56:526 1364 368 Misc validation signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\musetup.cab:
    2009-04-11 15:01:56:536 1364 368 Misc Microsoft signed: Yes
    2009-04-11 15:01:56:576 1364 368 Setup * configuration: check if it is necessary to update *.
    2009-04-11 15:01:56:586 1364 368 Setup * Inf file: C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\musetup.inf
    2009-04-11 15:01:56:646 1364 368 installation NOT required for the C:\WINDOWS\system32\mucltui.dll update: target = 7.2.6001.788, required version 7.2.6001.788 = version
    2009-04-11 15:01:56:697 1364 368 installation NOT required for the C:\WINDOWS\system32\mucltui.dll.mui update: target = 7.2.6001.788, required version 7.2.6001.788 = version
    2009-04-11 15:01:56:817 1364 368 installation NOT required for the C:\WINDOWS\system32\muweb.dll update: target = 7.2.6001.788, required version 7.2.6001.788 = version
    2009-04-11 15:01:56:817 1364 368 Setup * IsUpdateRequired = No
    2009-04-11 15:01:56:847 1364 368 Misc validation signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
    2009-04-11 15:01:56:857 1364 368 Misc Microsoft signed: Yes
    2009-04-11 15:01:56:967 1364 368 Misc validation signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
    2009-04-11 15:01:56:967 1364 368 Misc Microsoft signed: Yes
    2009-04-11 15:01:57:197 1364 368 Agent looking for updates auth cab for 7971f918-a847-4430-9279-4a52d1efe18d to http://update.microsoft.com/v8/microsoftupdate/redir/MUAuth.cab service
    2009-04-11 15:01:57:197 1364 368 Misc validation signature for C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
    2009-04-11 15:01:57:207 1364 368 Misc Microsoft signed: Yes
    2009-04-11 15:01:57:337 1364 368 Misc validation signature for C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
    2009-04-11 15:01:57:337 1364 368 Misc Microsoft signed: Yes
    2009-04-11 15:01:58:940 1364 5 a 0 to THE forced installation timer expired for scheduled installation
    2009-04-11 15:01:58:940 THE UpdateDownloadProperties, 1364-5 a 0: 1 downloads are still ongoing.
    2009-04-11 15:01:58:940 1364 5 a 0 to THE WARNING: cannot change properties of the call download, error = 0 x 80070057
    2009-04-11 15:01:58:940 1364 5 a 0 the phase of installation to THE adjustment to THE planned at 2009-04-12 08:00
    2009-04-11 15:02:00:863 1364 368 Misc validation signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv3muredir.cab:
    2009-04-11 15:02:00:863 1364 368 Misc Microsoft signed: Yes
    2009-04-11 15:02:00:873 1364 368 Misc WARNING: send failed with hr = 80072f78.
    2009-04-11 15:02:00:873 1364 368 Misc WARNING: SendRequest failed with hr = 80072f78. Used proxy list: <(null)>list workaround used: <(null)>Auth schemes used:<>
    2009-04-11 15:02:00:873 1364 368 Misc WARNING: WinHttp: SendRequestUsingProxy failed for http://download.windowsupdate.com/v8/microsoftupdate/redir/muv3muredir.cab>. error 0x80072f78
    2009-04-11 15:02:00:873 1364 368 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f78
    2009-04-11 15:02:00:873 1364 368 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072f78
    2009-04-11 15:02:00:873 1364 368 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072f78
    2009-04-11 15:02:01:123 1364 368 Misc validation signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv3muredir.cab:
    2009-04-11 15:02:01:123 1364 368 Misc Microsoft signed: Yes
    2009-04-11 15:02:01:143 1364 368 PT +++ PT: Synchronizing server updates +++
    2009-04-11 15:02:01:143 1364 368 PT + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, URL of the server = https://update.microsoft.com/v6/ClientWebService/client.asmx
    2009-04-11 15:02:14:492 1364 368 Misc validation signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv3muredir.cab:
    2009-04-11 15:02:14:502 1364 368 Misc Microsoft signed: Yes
    2009-04-11 15:02:14:702 1364 368 Misc validation signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv3muredir.cab:
    2009-04-11 15:02:14:702 1364 368 Misc Microsoft signed: Yes
    2009-04-11 15:02:14:722 1364 368 PT +++ PT: synchronizing extended update info +++
    2009-04-11 15:02:14:722 1364 368 PT + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, URL of the server = https://update.microsoft.com/v6/ClientWebService/client.asmx
    2009-04-11 15:02:16:034 1364 368 Agent update {28190A6C-BDE4-4B91-83BC-1F0231B694B2}.103 is cut out because of the possible replacement
    2009-04-11 15:02:16:034 1364 368 Agent update {5D2787CB-BCB5-439D-B734-3E6F1B21B2DD}.105 is cut out because of the possible replacement
    2009-04-11 15:02:16:034 1364 368 Agent * updated added {72309362-525D-4AD6-B90A-D414CABF3690}.100 to search result
    2009-04-11 15:02:16:034 1364 368 Agent * found 1 updates day and 49 categories in the search. evaluated Appl. rules of 877 out of 1263 deployed entities
    2009-04-11 15:02:16:104 1364 368 Agent *.
    2009-04-11 15:02:16:104 1364 368 Agent * END * Agent: finding updates [CallerId = AutomaticUpdates]
    2009-04-11 15:02:16:104 1364 368 Agent *.
    2009-04-11 15:02:16:104 1364 370 to THE > # RETURN # to THE: research updates [CallId = {6CCEB346-66F0-495E-9D0D-D4EEB652E123}]
    2009-04-11 15:02:16:104 1364 370 at THE # 1 updates detected
    2009-04-11 15:02:16:104 1364 370 AU #.
    2009-04-11 15:02:16:104 1364 370 # end # in THE: research updates [CallId = {6CCEB346-66F0-495E-9D0D-D4EEB652E123}]
    2009-04-11 15:02:16:104 1364 370 AU #.
    2009-04-11 15:02:16:114 1364 370 to THE timeout parameter next detection at 2009-04-12 17:20:37
    15:02:16:114 2009-04-11 370 1364, the installation phase to THE adjustment to THE planned at 2009-04-12 08:00
    2009-04-11 15:02:21:112 1364 368 report REPORT EVENT: {8858A3E2-B58D-4F25-B295-B3329D995F9B}, 2009-04-11 15:02:16:104 - 0500 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 success AutomaticUpdates detected 1 updates successfully sync Windows Update Client software.
    2009-04-11 16:00:34:355 1364 5 a 0 at THE # to THE: initialization of automatic updates.
    2009-04-11 16:00:54:834 1364 5-0 Service *.
    2009-04-11 16:00:54:834 1364 5-0 Service * END * Service: out of Service [exit code = 0 x 240001]
    2009-04-11 16:00:54:834 1364 5-0 Service *.
    2009-04-11 16:35:46:782 2596 a3c Misc = logging initialized (build: 7.2.6001.788, tz:-0500) =.
    2009-04-11 16:35:46:802 2596 a3c Misc = process: C:\WINDOWS\Explorer.EXE
    2009-04-11 16:35:46:802 2596 a3c Misc = Module: C:\WINDOWS\system32\wuaueng.dll
    2009-04-11 16:35:46:782 Shutdwn a3c 2596 install at shutdown: no updates to install
    2009-04-11 16:35:46:802 2596 a3c Shutdwn FATALE: WUCheckForUpdatesAtShutdown failed, hr = 80240FFF
    2009-04-11 936 1f58 Misc 18:24:23:700 = logging initialized (build: 7.2.6001.788, tz:-0500) =.
    18:24:23:720 2009-04-11 936 1f58 Misc = process:------? \C:\WINDOWS\system32\winlogon.exe
    2009-04-11 18:24:23:720 936 1f58 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
    2009-04-11 936 1f58 Shutdwn FATALE 18:24:23:700: WUAutoUpdateAtShutdown failed, hr = 80240FFF

    Now what should I do?
    Thank you
    Jack

    Hello Jack,.

    Read your newspaper: this error was found in the second line of date:

    2009-04-11 14:58:42:520 1364 5f8 to THE WARNING: cannot change properties of the call download, error = 0 x 80070057

    Here is a link with several options for you to try. I hope that one of them will help you. Make it a great day.

    http://support.Microsoft.com/search/default.aspx?catalog=LCID%3D1033&query=0x80070057&mode=r 'in the end, the love you take, is equal to the Love You Make"

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    Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

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    A (another) Norton or McAfee application has already been installed on the computer (for example, a free trial version which is preinstalled when you bought it)?

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