My laptop HP Pavilion g7 stopped playing videos online

After installing Microsoft updates, my HP Pavilion Notebook PC (Windows 7 Professional, 64-bit) g7 stopped playing videos.

If I try to play a video on YouTube, the following error message appears: an error has occurred. Please try again later.  If I try to play a video on another site, nothing happens.

I tried a system restore and regained the ability to watch videos - until I installed updates.  (Try the system restore worked a couple of times, but not more).  Now, there is no system restore points which act to restore the ability to watch videos online.  (I can still watch videos that are saved on my hard drive).

Any suggestions?  Thank you!

Hi David,

I bet you would be absolutely HORRIFIED by what I don't know such things.  (Thanks for the reminder.  I use IE as a 'Back-Up' in the future.

In addition to my ignorance, I have another excuse for you: I've been wasting your time.

It turns out that, once that you helped me to understand that the problem was with Firefox, I have learned that others have had the same problem.

In the case where another computer challenged inquirer has this problem, here is the solution that worked for me:

If RealPlayer is installed, try this first
Disable Internet download registration & RealPlayer

Launch RealPlayer
Click on the RealPlayer icon in the upper left of the window and choose Preferences.
Download & recording, choose the left panel
Uncheck the box "Enable Web download & recording for these browsers installed"
Click OK and close RealPlayer
Restart Firefox

This will remove the extension of the registration of the RealPlayer browser from the Firefox Add-ons Manager.
Tip: As an alternative to the extension of the RealPlayer browser record, you can try the Easy YouTube Video Downloader or one of the other amazing Firefox Add-ons.

Thank you for your time and help!  Bravo!  Problem solved!


Tags: Notebooks

Similar Questions

  • I accidentally turned off the sound to play videos online. How can I solve this problem

    I accidentally turned off the sound to play videos online. How can I fix it.iHAVE YEAR ASUS WITH WINDOWS VISTA


    IE - Tools - Multimedia Internet Options - Advanced tab - check sounds in Web pages
    APPLY / OK - close and restart IE.

    If it has been verified - uncheck the box - APPLY / OK - close and restart IE - then go back and re-check.
    APPLY / OK - close and restart IE.

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • Firefox stopped play videos on some web sites and displays all graphics on the other. Have you Windows error msgs before videos stopped.

    A few times I got messages Windows error on a problem with Firefox and security, but I don't remember the exact wording of the error message or of what Windows disabled.

    Now on some news sites, I can't play videos, it is happening now on YouTube where I get an error message when I try to play a video.

    I also have problems on the site of the major League Baseball with the browser displaying some graphics.

    I restarted Firefox several times and even restarted my computer, but this has not solved the problem.

    Any ideas as to what went wrong or how to force Windows appears the error message again?

    Hello rsmith2000, this is probably a problem with the latest version of the flash plugin - for common solutions to this problem, refer to that 11.3 Flash does not load video in Firefox

  • Problem of black screen in G62-361TX everytime I try to play videos online

    The problem is that my laptop screen goes black when I watch videos online (YouTube videos), but the laptop seems to be on (the WIFI and the Bluetooth lights next to the power button do not turn off). I restart my computer (hold the power button to turn off).

    Same problem when I play HD MP4 video on windows media player. But WMP reads the other normal videos without any problem.

    Problem with Windows media player was there from the date of purchase, I used to see the error message like "display driver stopped responding and successfully recovered" also not black screen at all, for the past 3 weeks I have the problem in the visualization of the YouTube video. Now no error message at all, that I can see a black screen.

    I have Windows 7 Ultimate (64 bit) and the drivers are up to date.

    When I search in the support forum, I have a suggestion, so I removed the battery pack and power cord, then I hold button power for 60 seconds, then I started my laptop. This time, it seemed as resolved, but the problem occurred after 3 days.

    Please help me get this problem is resolved.


    OMG! I couldn't believe it!

    I've updated my BIOS for later and after a long wait, has solved a lot of problems.

    Here is the link:

    I hope this will help many owners G62-361TX.

    Wish you all the best!

  • Component FLV stops playing video and backwards towards the play button

    Hope there is a fix for it.

    So, I have a video that plays in the FLV component. It loads, it starts playing and then it stops on its own and the user must click the play button again.

    Here is my code:


    HowTo_maininfo_mc. JTVs_mc. JTV_SubHeart_btn.addEventListener (MouseEvent.CLICK, JTV_SubHeart_btn_amimated_btnDown);

    var sourceVar:String;

    function JTV_SubHeart_btn_amimated_btnDown(event:MouseEvent):void {}

    sourceVar = "howto_popups/jtvs18w07.mp4";

    gotoAndPlay ("flv_pb");



    and then in 'flv_pb', I have this:



    close_btn.addEventListener (MouseEvent.CLICK, onClick_GoBackToHowTo2);

    function onClick_GoBackToHowTo2(event:MouseEvent): void {}

    gotoAndPlay ("howto");


    SWF_flv2.addEventListener (Event.REMOVED_FROM_STAGE, stopF2);

    function stopF2(e:Event):void {}

    SWF_flv2. Stop();


    SWF_flv2.source = sourceVar;

    to preload your video:



    SWF_flv2.addEventListener (VideoProgressEvent.Progress, progressF);

    SWF_flv2source = sourceVar;

    SWF_flv2. Play();

    SWF_flv2. Stop();

    function progressF(e:VideoProgressEvent):void {}
    if(e.bytesLoaded == e.bytesTotal) {}

    trace (e.bytesLoaded, e.bytesTotal);

    SWF_flv2. Play();

  • Cannot play videos online

    Brand new machine, can't do youtube or other videos play. Is necessary tweaks?

    HP ENVY TouchSmart Sleekbook Touch Screen Laptop 8 GB memory Windows 8 M6


    You have the same problem when using Internet Explorer?

    You could just try downloads and runs the installer of flash - see link below.

    Kind regards

    DP - K

  • BlackBerry smartphones can not play videos online

    I can't play the videos on youtube or any other site... everytime I try it gives an error saying

    Cannot find web address. Check that the address is valid.

    I have read the videos earlier, suddenly the aircraft started showing this error. I can access any other content on the web.

    Thank you


    From a PC, you can install any bundle of BONES to a BB via this procedure:

    Note that although written for "reload", it can be used to upgrade, downgrade, or recharge - it depends on the OS package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • BSOD when playing videos - Pavilion HPE h8-1010


    Every time I have try and play videos online (for example, through YouTube), approximately 60 - 120 seconds in the video, I get a BSOD;  the stop code is 0 x 00000116 and the assigned driver is ATIKMPAG. SYS.

    Here are the basics:

    -HP Pavilion HPE h8-1010 (Core i5 processor 2.7 GHz, 8 GB of memory;) ID 2AC2 7.03 BIOS version)

    -Installed at the factory (ATI Radeon HD 6450) video card

    -Windows 7 64 bit Home Premium with all required & recommended Windows updates installed

    -IE 8.0

    -Adobe Flash 10.3

    I tried to fix it myself in upgrading the original video driver to the latest version of the Web from AMD site (8.872.0.0, 07/07/2011 date of the driver), and doing so has not solved the problem.  I also tried to run IE 8 in 32-bit and 64-bit - mode which has not solved the problem either.

    Finally, the system adopted in the tool diagnostic using the system BIOS and a full audit of the system through HP Vision Diagnostics without error.

    Any advice?  Help!

    You can try uncheck activate hardware acceleration in flash player settings. HTH

  • HP 15 Notebook PC: Portable do not play videos

    Hi, I noticed yesterday that my laptop has stopped play videos on several browsers. Any video seems to load fine, but it does not start. In Google Chrome, I sometimes get a message saying 'a plugin (Shockwave Flash) does not.', as well as the option to stop the plugin. I tried to disable, but nothing has worked. Sometimes, the browser window will freeze, but I can always the farm. I did a scan with Windows Defender, but still no luck. Any help is appreciated. Thank you


    Activate the system Flash Player in Google Chrome

    Shockwave Player | 64-bit Windows

    Update the Media Player Software for Windows 10 and restart power


    seconddownloadof edge or the Explorer Windows 11

  • Last week, Firefox has stopped reading videos - gives just a white screen.

    Last week, Firefox stopped play videos from Facebook. I just get a black screen. Update conflict?

    Clear the cache and cookies from sites that cause problems.

    "Clear the Cache":

    • Tools > Options > advanced > network > content caching Web: 'clear now '.

    'Delete Cookies' sites causing problems:

    • Tools > Options > privacy > Cookies: "show the Cookies".

    Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox/tools > Modules > appearance/themes).

    You can check the problems caused by the recent updates to Flash 11.

  • Video & sound does not synchronize when you watch videos online

    original title: video & sound synchronization in Ultimate Windows 7 problem

    When viewing movies online synchronization loose sound and image. In addition, when recording video with sound, image and sound stutter and drop syncronization. The PC has 8 GB of ram and 64-bit. Hard drives are the Black 1 TB SATA internal hard drives.


    1 have had any changes made on the computer before the show?

    2. the problem occurs for any particular Web site?

    3. what browser you use on the computer?

    Method 1:

    Try to update the display and on the computer sound card drivers.

    Updated a hardware driver that is not working properly ' t-work correctly

    Method 2:

    If you try to play videos online and using Internet Explorer, I suggest you to see link and check if it helps:

    The video problems with Internet Explorer

    Let us know if it helps.

  • Laptop stops playing the video in facebook and have to restart to get it working again?

    Laptop stops playing the video in facebook and have to restart to get it working again?


    Try a new installation of the plugin flash/ActiveX as follows.

    First, download the Flash uninstall utility on the link below and save it in your downloads folder.

    Flash Player Uninstaller.

    Once the download is complete, close all the browser windows, open your downloads folder and run the program uninstaller.  After this has completed, restart the laptop.

    When windows has reloaded, download and install the latest version of Adobe Flash. Note: You can deselect the option to include McAfee Security Scan Plus before downloading.

    When the installation is complete, restart the laptop.


    If the above is not correct the problem, try the following.

    First of all, download and run the uninstall program of Shockwave on the link below.

    After this has completed, restart the laptop.

    When windows has completely recharged, download and install the latest version of Shockwave on the following link.

    Once again, after the installation, restart the laptop.

    Kind regards

    DP - K

  • HP Pavilion dv7 Notebook PC does not play video streaming


    I have a brand new HP Pavilion dv7 Notebook PC, Intel (r) Core i7-2630QM CPU, 8 GB, Windows 7 Home Premium operating system, Service Pack 1 64-bit. Beats audio, Radeon graphics card

    It does not play Netflix streaming - the screen is dark, even though the video seems to play, and there is no sound.

    It does not play videos YouTube - video playback but the sound is off. It goes the same for Megavideo and other streaming services.

    On the other hand, he plays the music very well on the native Windows Media Player. I have not tried video on my laptop.

    I make me quite frustrated and don't know what to do. Does anyone have an idea if this is a problem of HP, beats, or Windows 7 (or a combination of all three)?

    At this point, I am considering doing a restore of the entire system and starting from scratch. Any help is appreciated.

    Eihalcon, welcome to the forum.

    It seems that you have not installed Adobe Flash Player .  At least, I suggest to start with that as a possible solution.

    Please let us know if this solved your problem or not.

  • Computer stops playing a video or a movie

    Original title: shut down the computer

    My desktop computer stop when I play video song/movie on my computer... How can I solve this problem... ??

    Thank you Mr President... The answers are very useful to me...

    Sir can I replace a laptop processor, using the desktop PC processor?

    N °
    You can't replace a computer processor laptop with a desktop PC processor.

  • Videos YouTube has stopped playing on V 37.0

    Running Firefox on Windows 7-64 bit 37.0. All the updates update. Flash is 17,0,0,134 and removes from the Adobe site.

    This afternoon of YouTube videos stopped playing. In the center of the image are circling points. The video seems to have loaded, as I can move the time slider and see images at different times, I'm not, just gives the circling 'loading' points. YouTube works fine in IE. Foxfire, if I go to other sites, such as news and videos/commercials play very well.

    I have disabled all add-ons, game Shockwave & Flash "always enable" and always YouTube videos will not play. Seem to download, simply cannot play.

    Thanks in advance for any help.

    Please also consider an add on for a work around to change HTML5 by default, however this should be fixed in the version of 37.0.1 are you still see this issue?

Maybe you are looking for

  • missing DLL

    Firefox only has no automatic update repeatedly. Finally decided to uninstall and do a clean reinstall. Installation download opens and then closes and goes no further. Downloaded the IE Setup file and tried again. Same result. Decided to try Safari.

  • Why the Firefox "Download Screen" has disappeared?

    When you download a file, a new miniature Firefox screen would appear and keep me posted on the remaining time, and when he had finished downloading. Now this scren no longer appears. I want to go back. Thank you

  • Update a SSD HARD drive

    Hello I have a TouchSmart from HP Envy 15-j020eb laptop. But it doesn't have an SSD, so I want to replace the SSD HARD drive. You can do this without losing your warranty? Or not? Welcome them

  • Recovering data after reset

    Hello! HP ENVY Sleekbook 6 PC (Windows 8) I have reset to factory settings. Is it possible to recover data that has been delivered to? (Documents)Thank you!

  • Problem of deletion of an unknown fplder in Viata hp

    There is a folder on my system, I do not remember having seen it before.  It has a long file name [57a3778b52d94474f0f075b9ae548d7d] and contains the following files: $shtdwn$ .reqgapaengine.dllmpsigstub.exeNISbase. VDMnisfull. VDM Even with administ