my laptop is hunged

Hello

yesterday during my work with internet my laptop was hunged on and every thing has been arrested, I used alt + ctrl + delet to stop programs from working with the Task Manager but it did not work at the end that I had not any choise an i don't khow what shoud ido iremoved battry

Please inform me what should I do when I have this situation? and didi I do the right solution with the removal of battry or was the fault?

Hello

Judgment of the laptop.  Tap away at f10 you start Notepad to open the menu of the bios.  Under Advanced Options or diagnosis tab, you will find the possibility to run tests on the hard drive and memory.  Post back with the details of any error message.

Kind regards

DP - K

Tags: Notebooks

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