My laptop screen went completely black when I plugged in the charger. Help, please!

My dough went critical at seven percent (7%) last night and I went down to the charger plugged it. The screen is totally black, but its still on.

PS. It is not a problem of screen brightness.

A concerned customer.

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You need to make a diagnosis.

If your laptop has a VGA video port, try connecting a monitor to it.

Have you tried a full stop and restart?  Stop, remove the battery.  Hold the button for 7 seconds.  Now, without the battery, a power.  If this brings a screen, stop it again and re - install the battery and try again.

Until you can provide more specific information, no one will be able to help you.

Tags: Windows

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