my laptop suddenly stopped to connect to any bluetooth device. I restored my system and removed the programs installed before having this problem.

my laptop suddenly stopped to connect to any bluetooth device. I restored my system and removed the programs installed before having this problem.

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Hi sh8kdown,

Thanks for posting this question in the Microsoft Community!

I understand that you can not connect to Bluetooth devices on the computer. I'm sorry for the inconvenience caused to you. Rest assured that I will do my level best to help you.

(1) what is the brand and model of the computer?

(2) what is the model number of the Bluetooth devices?

(3) you get an error message?

(4) did you of recent changes to the computer before the show?

I suggest the following methods and check if it helps to solve the problem.

Method 1: Open the hardware and devices Troubleshooter

http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

Method 2: Troubleshoot issues with Bluetooth devices

http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-Bluetooth-enabled-devices

(Applicable to Windows 7 as well)

Method 3: Error: "Pilot of Bluetooth device not found" when you try to connect a bluetooth device: http://support.Microsoft.com/kb/2654568 

Reference:--

Add a Bluetooth device to your computer: http://windows.microsoft.com/en-US/windows7/Add-a-Bluetooth-enabled-device-to-your-computer

Change settings for a Bluetooth compatible device:

http://Windows.Microsoft.com/en-us/Windows7/change-settings-for-a-Bluetooth-enabled-device

It will be useful. For any other corresponding Windows help, do not hesitate to contact us and we will be happy to help you.

Kind regards!

Tags: Windows

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