My laptop was stolen. The CreativeSuite has been installed. I also have programs on my Mac work in the office. When I buy a new laptop, I have to install the programs on the third computer. Is this possible? What can I do?

My laptop was stolen. The CreativeSuite has been installed. I also have programs on my Mac work in the office. When I buy a new laptop, I have to install the programs on the third computer. Is this possible? What can I do?

Hello

You can install and activate the perpetual software (purchased) two computers of the same type (mac or pc), as long as you use it on one at a time.

For deactivation refer:- https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

If you do not have access to your old computer because you have replaced a hard drive, upgraded your operating system to format your computer before you deactivate your software or your computer is dead, you can ask Adobe Support to help you disable from a machine, you cannot access. Have your serial number or Adobe ID ready, then contact us.

To load the software on another computer, download and install it as you did on the first computer. Then enter your serial number to activate it.

You can also see: -.

https://helpx.Adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html

Tags: Adobe

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