My Lenovo laptop not turn off or do anything I told him to do.
My Lenovo laptop not turn off or do anything when I hit restart, stop, sleep, switch user, log off, lock or Hibernate. I can not even use the keys CTRL + ATL + DELETE the order and I have no idea what to do. and I already uninstalled Norton due to previous questions posted here.
Hi DylanCole72,
· Did you do changes on the computer before the show?
· You get the error message?
· Which model of the laptop?
Follow the steps in the article.
You cannot log off, restart or shut down your Windows XP-based computer
Advanced Troubleshooting for shutdown problems in Windows XP
Tags: Windows
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When I shutdown/hibernate/standby/resume my laptop, it will die completely.
All programs will be closed (when stop or restart) and I think that OS will also close. But the laptop will not turn off. Power LIGHT and fan will stay on.
And when I try to Hibernate, everything is ok, but I have the same problem.
Whenever I have to turn it off by holding the power button, otherwise the battery will be discharged.
After manual turn off, when I turn it on again, everything works correctly:
-If hibernation: OS will continue to last situation.
-If start/stop: OS works normally without error or warning.
After sleep, OS works from the beginning. Because the data stored in RAM and will be deleted after power off.
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Is there a parameter/software to check and fix my problem?
Thank you
Hello
You are welcome
On some machines, the pilot for 11 series IMEI has been known to cause that kind of question of the judgment, so it may be worth trying an earlier version.
You can use the following method to install an earlier version of the driver IMEI.
Download driver IMEI on the link below and save it in your downloads folder.
http://ftp.HP.com/pub/SoftPaq/sp66001-66500/sp66228.exe
Disable your wireless card (should be f12 ).
Open your download folder and run the installer - it warns you that it is an earlier version, but simply continue.
When finished, restart the laptop.
If the computer shuts down correctly, turn on your wireless adapter and use the utility on the following link to prevent Windows 10 to update automatically the driver IMEI again.
https://support.Microsoft.com/en-GB/KB/3073930
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HP Pavilion 15 p150nh: laptop does not turn off completely
Hello!
I have a laptop HP Pavilion p150nh 15. It does not turn off. If I want to close it will turn off completely. I have black screen but the vens are still on and the buttons start led is also single beds. I've tried everything. Updates, hard reset I was looking for BIOS but nothing.
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On some machines, the pilot for 11 series IMEI has been known to cause that kind of question of the judgment, so it may be worth trying an earlier version.
You can use the following method to install an earlier version of the driver IMEI.
Download driver IMEI on the link below and save it in your downloads folder.
http://ftp.HP.com/pub/SoftPaq/sp66001-66500/sp66228.exe
Disable your wireless card (should be f12 ).
Open your download folder and run the installer - it warns you that it is an earlier version, but simply continue.
When finished, restart the laptop.
If the computer shuts down correctly, turn on your wireless adapter and use the utility on the following link to prevent Windows 10 to update automatically the driver IMEI again.
https://support.Microsoft.com/en-GB/KB/3073930
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DP - K
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Laptop HP 15: Realtek RTL8188E does not turn off
Have HP laptop, 15; bought with Win 8 but upgraded to Win10 earlier this year. Recently installed a number of system and driver updates from HP. One of them was for the Realtek lan wireless (driver dated 13/10/2015;
ver 2023.19.831.2015). Since that time, LAN will not turn off (light stays on) when you use Shutdown or Hibernate. A difficult start is necessary to extinguish the light of lan and restart the computer. It's a pain. I'm missing the need to change a setting somewhere or is this something that is going to require waiting for a new update for the Realtek driver?
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Try disabling the startup of Windows 10 hybrid - you can do the following.
Open settings and select System. Select food and sleep, and then click additional power settings - in the next window, click on "Choose what the power button" in the left pane.
In the next window, click on "Change settings that are currently unavailable" (close), then Remove the check mark from the box against 'Turn on a quick start (recommended) '. Click on the button Save the settings, and then close windows open and stop the laptop by right clicking on the icon in Start Menu, select (Admin) command prompt and click 'Yes' to the uac prompt.
Type (or copy and paste) the following command (including spaces) and click Enter.
Shutdown /s /t 0
Start the laptop and let Windows take over completely for a few minutes before checking if it is now shut down properly in the Start Menu.
If this has fixed the problem, it may be useful by turning the quick start back on - sometimes simply remove and re-create the file will solve the problem.
Kind regards
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I have an Apire one laptop with Windows xp service pace 3. I had to restore it to factory about 3 years ago. Some time after that the sound system began to slow and the Synaptics mouse stop working properly. I can move the pointer, but the left click does not work. It works in safe mode but not in normal windows. I used the Acer eRecovery for correct, but it did not work. I tried to download the driver for the mouse on the internet, but some how it could stop the download. I gave up at tring to fix. Some time in late March or early April, I couldn't access internet and after 22:30. I ran the diagnosis that is provided by internet explore and he said that the HTTP and HTTPS worked but the FTP did not work. AVG later told me my firewall is disabled and there was the possibility to reactivate it and I did. After internet explore stop allowing you to enter certain sites that I wanted to enter, I ran the Diagnostics again and he told me that a firewall client has been the cause of the problem. I tried to control my firewall setting, but had that "due to a problem not identified, windows cannot display the firewall settings". I thought AVG was the problem, so I have unintalled then he returned and attempted to access the firewall but got the same message. I typed in Google MySapce and found this site. I followed a few directions given to others in the thread started by joecarpenter33 and discovered that my firewall has been deleted and Base filtering engine has been deleted also. I downloaded and ran Malwarebytes ANti-Malware and SUPERAntiSpyware Free Edition and tdsskiller. MBAM has found a Trojan. The results of the analysis is less to:
Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.Malwarebytes.orgDatabase version: v2013.04.10.14
Windows XP Service Pack 3 x 86 NTFS (secure/setting network Mode)
Internet Explorer 8.0.6001.18702
Ziadie Berry: BERRY-LAPTOP [Director]Protection: disabled
10/04/2013-17:44:54
MBAM-log-2013-04-10 (17-44-54) .txtScan type: quick scan
Analyze the options enabled: memory | Startup | Registry | File system | Heuristic or Extra | Heuristics/Shuriken | PUPPY | PUM
Analyze the options disabled: P2P
Objects scanned: 271656
Time elapsed: 43 minute (s), 42 second (s)The process of memory detected: 0
(No malicious items detected)Modules of memory detected: 0
(No malicious items detected)The registry keys detected: 0
(No malicious items detected)The registry values detected: 0
(No malicious items detected)Registry data items detected: 0
(No malicious items detected)Files detected: 0
(No malicious items detected)Files detected: 1
C:\RECYCLER\S-1-5-21-4674304-3331980883-3375822000-500\$7832f44fdd2ba165f6ea01bec7f363fd\n (Trojan.0Access)-> quarantined and deleted successfully.(end)
Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.Malwarebytes.orgDatabase version: v2013.04.10.14
Windows XP Service Pack 3 x 86 NTFS
Internet Explorer 8.0.6001.18702
Ziadie Berry: BERRY-LAPTOP [Director]Protection: enabled
10/04/2013 23:43:49
MBAM-log-2013-04-10 (23-43-49) .txtScan type: quick scan
Analyze the options enabled: memory | Startup | Registry | File system | Heuristic or Extra | Heuristics/Shuriken | PUPPY | PUM
Analyze the options disabled: P2P
Objects scanned: 269636
Elapsed time: 49 minute (s), 41 second (s)The process of memory detected: 0
(No malicious items detected)Modules of memory detected: 0
(No malicious items detected)The registry keys detected: 0
(No malicious items detected)The registry values detected: 0
(No malicious items detected)Registry data items detected: 0
(No malicious items detected)Files detected: 0
(No malicious items detected)Files detected: 1
C:\WINDOWS\assembly\GAC\Desktop.ini (Rootkit.0access)-> quarantined and deleted successfully.(end)
I ran the Diagnostics today after Internet explore and my other browsers stop allowing me to internet access. That's what came back:
Diagnosis of last run time: 17/04/13 17:48:14 WinSock Diagnostic
WinSock statusattmpting error information to validate the Winsock base providers: 2
error not all entries could be found in the basic services provider winsock catalog. A reboot is required.
user redirection of information in support of the appealDiagnosis of network adapter
Network location detectionInfo to help home Internet connection
Identification of network adapterInfo network connection: name = Local, peripheral network connection = Realtek RTL8102E Family PCI - E Fast Ethernet NIC, MediaType = LAN, type = LAN
Info network connection: name = wireless, peripheral network connection = Atheros AR5007EG Wireless Network Adapter, MediaType = LAN, type = Wireless
Info both Ethernet connections and wireless available, ask the user for selection
required user input action: select network connection
Info Wireless connection selected
State of the network adapterInfo network connection status: connected
HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivityWARN HTTPS: error 12029 connecting to www.microsoft.com: a connection with the server could not be established
warn HTTP: error 12029 connecting to www.microsoft.com: a connection with the server could not be established
warn HTTP: error 12029 connecting to www.hotmail.com: a connection with the server could not be established
WARN HTTPS: error 12029 connecting to www.passport.net: a connection with the server could not be established
WARN FTP (passive): error 12029 connecting to FTP.Microsoft.com: a connection with the server could not be established
WARN FTP (active): error 12029 connecting to FTP.Microsoft.com: a connection with the server could not be established
error could not make an HTTP connection.
error could not make an HTTPS connection.
error could not make an FTP connection.
Still, he remains connected to the wirelesss connection, but won't let me access the internet. Right now I use a proxy to help, but access to the sites are limited.I used the tweaking software and my firewall is back but, I have yet to visit some sites and the laptop now turns off by itself.
Hello
Follow these methods.
Method 1.
Start the computer in safe mode with network and run a full scan of computer viruses.
To start the computer in safe mode: http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true
Run a full scan of the computer with the Microsoft Safety Scanner to make sure that the computer is virus-free.
Microsoft safety scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
Warning of Security Scanner: there could be a loss of data while performing an analysis using the Microsoft safety scanner to eliminate viruses as appropriate.
Method 2.
If the steps above do not help, then try to scan the computer using Windows defender in offline mode and check if that helps.
Search for spyware and other potentially unwanted software: http://windows.microsoft.com/en-US/windows7/Scan-for-spyware-and-other-potentially-unwanted-software
What is Windows Defender Offline? : http://windows.microsoft.com/en-US/windows/what-is-windows-defender-offline
Warning of Security Scanner: there could be a loss of data while performing an analysis using the Microsoft safety scanner to eliminate viruses as appropriate.
Method 3.
You can create a new user account and check. Once the new user account works fine, then copy the data from the old user account for the user account.
How to copy data from a user profile damaged to a new profile in Windows XP: http://support.microsoft.com/kb/811151
Let us know if you need assistance with any windows problem. We will be happy to help you.
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My laptop is stuck in a loop - "Configuring updates: stage 3 of 3-0% complete." Do not turn off your computer"appears.
So going to "Shutting Down". The computer shutsdown portable & restarts, then shows the message "Configuring updates...". "once again,.
before stopping again and so on. Can anyone help please?The link below has options to solve your problem of loop.
http://support.Microsoft.com/kb/949358>
UTC/GMT is 03:43 Tuesday, September 27, 2011
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My laptop will not turn off, even if I push the power button for 10 seconds. The only way is to get out my battery and unplug the unit. It started immediately after an update about two weeks ago?
Hello
· This happens even when the power chord is connected?
· What is the brand and model of the laptop?
Method 1:
I suggest you to check the power settings on your laptop in safe mode.
http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode
Method 2:
I suggest you put your computer in a clean boot state, and check if the problem still persists. Click on the link below to find out how to perform the clean boot in Windows vista.
http://support.Microsoft.com/kb/929135
Note: After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the above article.
Method 3:
I suggest updating the latest video drivers on the manufacturer's Web site, click on the link below:
Check out these links for help:
http://Windows.Microsoft.com/en-us/Windows-Vista/power-plans-frequently-asked-questions
I f the problem persists I suggest you to contact the manufacturer of the laptop and check if it helps.
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Hi Hina,
Your computer does not turn off and screen turns off but power light remain and they consume the battery.
Refer to the steps suggested by DELL - box S said on February 18, 2013 11:34 from following link and check if it solves your problem.
http://en.community.Dell.com/support-forums/laptop/f/3518/p/19492303/20302861.aspx
Warning of the BIOS:
BIOS change / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.
Hope that helps the link above.
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I recommend that you make sure you have your license key for webroot. Uninstall the software and reboot. If that solves the problem, it's time to go to the Webroot support and ask their tech support that it.
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ERICO
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http://www.Vistax64.com/tutorials/198047-power-plan-restore-default-settings.html
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And read the information of 'Related links', too.
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I had this problem for about 3 hours now.
I have a laptop called Lenovo G580, before it all went past, he had to restart while I was navigating apps send me 14 minutes to prepare.
And then it goes up to (15%)? Then gave me the problem "configuration of the windows updates failed, restore changes. Do not turn off your computer "
It took a while, so I had to turn it off, but he returned to the screen, same problem all the time. It does change a bit.
It restarted once but it comes back to the same problem
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Help please!
Start here: http://support.microsoft.com/kb/949358
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Computer: hp pavilion n006sm
Operating system: win 8 pre-installed
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Satellite L750D-14R
BIOS - 1.30
THIS Version 1.10
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Thank youI put t know how you use your laptop computer but try to please use it with balanced power management. Change coolant also option method of optimized battery option. Cooling method you can find in the power options advanced > Toshiba Power saver settings.
Please test and send feedback.
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Some details of my pc are as under:
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