My Mac has said that I don't have permissions to update... see the administrator. I am the administrator and I have no idea what to do.

My Firefox is set to automatic update, but not because of the above message. I don't know what else I can give you. I took a snpshot of the message, but it won't paste it here for you to see.


If he has problems with the update or the permissions then simpler is to download the full version and trash the version currently installed to do a clean install of the new version.

Download a new copy of the Firefox program and save the file on the desktop disk image (dmg)

  • Trash the present application Firefox to do a clean (re-) install
  • Install the new version you downloaded

Your profile data is stored in the Firefox profile folder, so you will not lose your bookmarks and other personal data.

Tags: Firefox

Similar Questions

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    User Agent

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    Install the new version you downloaded.
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    Code of Validation caching online: 0x0
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    Signed by: n/a, hr = 0 x 80070002
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    Architecture: 0 x 00000009
    Build lab: 7601.win7sp1_gdr.150928 - 1507
    TTS error:
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    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
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    Data browser-->
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    Initialize and script ActiveX controls not marked as safe: disabled
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    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

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    Other data-->
    Office details: {C5F3D098-371B-4752-8DCE-24BCCDC77353}1.9.0027.06.1.7601.2.00010100.1.0.048x 64*-*-*-*-6P6GT00371-OEM-8992671-000082S-1-5-21-456435751-946875155-1732870502TOSHIBASatellite L655INSYDE2.8020120703000000.000000 + 000DCF43107018400FC04090409Time(GMT-05:00) Standard is03TOSQCITOSQCI00109

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    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 Professional edition
    Description: operating system Windows - Windows (r) 7, channel OEM_SLP
    Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
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    Extended PID: 00371-00178-926-700008-02-1033-7600.0000-2002015
    Installation ID: 013144367680306061873490103854333352377751150672241865
    Processor certificate URL:
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    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    Beyond: 0 x 0000000000000000
    Event timestamp: 8:18:2015 00:24
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
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    --> HWID data

    Activation 1.0 data OEM-->

    Activation 2.0 data OEM-->
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    OEMID and OEMTableID consistent: Yes
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    WDAT INTEL Calpella
    ASPT INTEL Calpella
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