My macbook pro has been consulted by fraudsters via teamview. How can I do a scan to see if they are entered in a malicious software.  They could access my passwords?

my macbook pro has been consulted by crooks posing as BT open reach engineers using teamview for 10 minutes max.

What precautions should I take now? system 10.8.5 mountain lion

Hi e.a.snell, this is a very common scam. You can report it to http://www.apple.com/legal/more-resources/phishing/

Once someone has physical access to your computer, they can access all of your information and leave a malicious software they like on your system.

The only thing to do after what happens is to reformat the hard drive and reinstall OS X.

First make a copy of your data.

Then start command + option + r choose utility disk and erase the entire hard drive (top icon). Now, to partition your disk, you must create at least a partition for Mac OS X, which should be formatted for OS X Extended, partition scheme GUID that is the default value.  Make sure that you are connected to the internet via Wi - Fi or ethernet.

We'll put the original OS that computer comes with. After putting in place, you can upgrade. After he finished the installation, it will restart and put you Assistant settings. Once you set up your accounts, you can connect to the AppStore and OS X update to the latest version of so that your Mac meets the system specification...

Old Macs

First make a copy of your current hard drive, unless you have a recent backup.

You will need your original installation to the next DVD.

Boot from the installation DVD. Choose the drive that you want to delete in disk utility and click on the above icon, which represents the entire disk. Press erase the drive.

Then, your DVD, install you the original OS and from there proceed to 10.6.8.

EDIT: Also change your Apple ID.

Tags: Notebooks

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