my Media Player from microsoft says this (symaddln) when I try to run it and stops. What do I need?

Remember - this is a public forum so never post private information such as numbers of mail or telephone! my media player microsoft says this (symaddln) when I try to run it and stops.

Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem
Hello
 
What security software is installed?
 
This "symaddln" occurs especially if you had Norton installed anti-virus software.
 
I suggest you follow the steps below and check if the problem persists.
 
Step 1:
 
(A) I would say you temporarily disable your security software (if you are using Norton) and check if the problem persists.
http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software
 
Note: Antivirus software can help protect your computer against viruses and other security threats.  In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.
 
(B) If you already have Norton Security software before and uninstalled later, there would be traces of which would result in the computer does not normally. I suggest that you use their uninstall/removal tool to uninstall Norton Security software traces.
 
 
Step 2:
 
If this does not help, I would say you put your computer in a clean boot State and check if the problem persists. This could be the result of a conflict of software of third party causing the problem to occur.
 
Note: Be sure to follow step 7 to start your computer in normal mode.

Aziz Nadeem - Microsoft Support

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