My mini iPad 7.1.2 iOS (11D257) update check, cannot connect to iTunes to download the update

I had my Mini iPad for years and left on iOS 7.1.2 because it's an older device. I tried to download a new application for my children, so I need to update the iOS. However, when I try to update via the General settings on the iPad, it will just say 'Check updates' for hours. I tried to connect my iPad to the computer and use iTunes to update to a newer iOS, but iTunes does not seem to recognize that my iPad is connected. My iPad is responsible (although slowly, and the iPad claims that it is not supported) and I use the same cord load/update my iPhone 6 on the same PC, so it's not the USB port or the power cord. Any suggestions?

Make sure that you use the latest version of iTunes, 12.4.2 and take a look at this document of support for the troubleshooting steps for getting your device recognized by iTunes. If iTunes does not your iPad, iPhone or iPod - Apple Support

Tags: iPad

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