My mozilla firefox browser does not open, it is showing a message "sorry, firefox has had a problem and crashed..,

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  More than likely your MBP has a hardware problem that cannot be properly addressed at an Apple store genius bar.

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  Hi Arul,

  Thanks for posting your query in the Microsoft Community Forums.

  According to the description of the problem, it seems that you are unable to open the USB on the computer.

  I would appreciate it if you could answer the following questions to help you best:

  1. the pen drive recognizes on the computer?

  2. what happens when you try to open the USB?

  3. do you get an error message?

  4 have you checked the question in different USB ports?

  5 have have there been recent changes made on the computer before the show?

  This question could be corrupted USB drivers. Here are some methods that you can try in order to solve the problem.

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  ideato,
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