My new Curve 9360 blackBerry smartphones won't let me open my profile option?

Hi, I'm new to these two forums and blackberry in general so I cry for a little help from someone who is a little more advanced than me!

I recently bought a Blackberry Curve 9360 and have since put it up to my tastes - well.

But recently, I've changed the sound profile to silent, I was in a meeting and now the blackberry won't let me open the profiles option at all (by that I mean real option in the main menu which allows you to select which sound profile to use [the option 'Sound and alert profiles']) and nor it will allow me to open it by clicking on the small speaker located on the search bar.

A friend showed me how to use "keep it Q" to change it, but every time I do this, it changes from Silent on vibrate only and nothing else...

So I was wondering if someone could help me out and explain how this menu option to get back so I can put the unit on the "Normal" profile (or there may be another shortcut to do?) or maybe an explanation as to why he stopped me to enter all of a sudden - the blackberry is less than a week!

Kind regards

Tom.

Have you tried a battery pull yet?  If not, than give it a shot and let us know.

Tags: BlackBerry Smartphones

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