My new macbook freezes all the time, I hard shut - downs, just Mac Tech run diagnostics and say that everything is fine. I think I bought a lemon.

My new Macbook Air freezes all the time, I do closures hard then it comes back, in general. The tech simply ran Mac twice diagnostics and says that nothing is wrong with it. I think I bought a lemon. Any ideas what I need to do? Is it's better to go to a real Apple store rather than just Mac for repairs/diagnosis? Is the customer service nothing better in a real store?

The guarantee gives the right to the free phone support for the first 90 days of ownership.

If you bought the product in the United States directly from Apple (not a retailer), you have 14 days from the date of delivery where to Exchange or return it for a refund. In other countries, the return policy may be different. If you purchased from a reseller, its return policy applies.

Tags: Notebooks

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    From: Xyptyk

     

    Hello group.

    A friend has recently set up my new system, using Windows Vista Home Premium OEM 64 bit OS about two weeks ago. The pieces of others of interest are: core 2 duo E6850 processor; 4 GB OF RAM; ASUS Maximus Formula MB; NVIDIA GForce 8800GT video card and I use the onboard sound of the mother board.

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    From: Andy [YaYa]

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    Software OEM has support, in which case that it would be installed the software for you and you charged as appropriate, in which case you would have been better off buying at RETAIL!

    Another drawback of OEM is that if ever, you upgrade your PC hardware, Microsoft does not legally have to re - activate your software. OEM software is usually installed on a system, and the license applies only to the hardware/software.

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    ----------------------------------------------------

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    ===========================================

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    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

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