My new mouse does not work with my laptop?

I just bought a new USB mouse and plugged on my laptop, he repeats to me the device is not recognized, but requires no driver, its simple card and its use.

My windows keep saying that the device is defective, the mouse is brand new.
My question is... How to solve this?
or how I turn off my windows and so I can leave my phone manually accept the mouse.
I need to use it tonight, as its very urgent.
Many ways

Fazz Shei

Hi, Fatima.

Please follow the steps in the methods to solve the material problems and USB question concerning:

Are you able to connect other USB devices?

Check the status of the USB device in Device Manager:

a. go to control panel of configuration-Device Manager,

b. If you see a yellow exclamation mark next to the device, the driver is disabled and must be updated

Method 1:

Hardware devices do not work or are not detected in Windows

http://support.Microsoft.com/mats/hardware_device_problems/

Method 2: Update the USB drivers

http://Windows.Microsoft.com/en-us/Windows7/automatically-get-recommended-drivers-and-updates-for-your-hardware

Please post back with the result.

Tags: Windows

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