My new printer will not print on my Quicken reconcile report. It prints my program Word and e-mail very well.

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  Hi @Aggie2720

  I want to help you with your Deskjet 3050 has. I understand that you have eliminated the printer as being the main cause given that you can print from another computer very well.

  Performing printing and Scan doctor could help. Printing HP and doctor Scan is a free utility (tool) that allows to quickly solve common printing, scanning and connectivity problems, including but not limited to:

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    USB: Check that the USB connection from your computer to the HP product works properly.

    Network: Verifies that the network connection between your computer and your network is working properly.

  • Device Status Test: checks the errors of the device, such as paper, paper jams, stands transport and paper issues and provides instructions to resolve the error.

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  • Device Manager: check the problems in Device Manager that could prevent printing.

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  • Print queue: checks and clears pending print jobs in the print queue (a newspaper for printing waiting to print).

  • Port Match: check the port settings for the HP product.

  • Device conflicts: check the conflicts with other drivers, such as the other brands of printers.

  • Ink issues: check the cartridges and the ink levels for issues that affect the print quality.

  • Print settings: check and adjust the print quality settings.

  • Test print: print a test page for the assessment of the print quality and provides options for cleaning and if necessary print head alignment.

  • Scan tests: check the scanning mechanism, drivers, and registry entries.

  Source:try the HP Print and Scan Doctor for Windows

  Click here to download and run the print and Scan Doctor > www.hp.com/go/tools

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  • If you see a red X (), follow the onscreen instructions to fix the problem.

  I can't wait to hear back on your part.

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• Printer Envy 5530: why I can not connect my Macbook on this new printer? Download HP and Apple and disc. NO.

  My HP Envy 120 died today after only 13 months. Bought the 5530 want to replace. My Macbook running lion 10.7.9 impossible to install the software of Apple, HP or the disc drive. Please someone tell me what to do. It seems crazy that each site recommend one for download. If the download n 't possible that they would be kind enough to give me an error message. life is too short for all that. Have installed ink cartridges, but will be back tomorrow if I can't make it work. Need a printer! Thank you very much for ANY help! Very grateful in advance.

  Hello @Islandedisto,

  Welcome to the Forums of HP Support!

  I would like to help you today with the installation of your new HP ENVY 5530 e-all-in-one printer on your Mac OS X 10.7. There is a chance that the old remains of your HP Envy 120 drivers cause a conflict when you try to install this new printer Envy. Can I please have you follow the steps below to solve these conflicts to occur.

  Step 1: Resetting the printing system:

  To begin, I will have you reset the printing system on your Mac because it is important that we have a pleasure to work with for troubleshooting clean slate. Please click herefor instructions on how to perform the reset. When the website opens, follow the steps under 'Reset the printing system in OS X Lion'. This Reset deletes each printer on your Mac. However, it does not uninstall printers. Therefore, if use you other printers on the Mac, once the reset is complete simply make sure printers are attached via a USB cable or connected network and (+) add hide them in. do not add your HP Envy in at this time.

  Once the reset is complete, proceed to the next step.

  Step 2: Uninstall the drivers and software:

  Please click here to find out how to properly uninstall your printer. Once the site opens, select the drop-down menu 'Mac OS X v10.6, OS X v10.7, OS X v10.8 and OS X v10.9' and follow the steps to complete uninstallation. This should clean up any software and drivers for your old HP Envy 120 institutions.

  Once the uninstall is complete, please continue on.

  Step 3: Check and repair your Mac disk permissions:

  1. Open Macintosh HD and go to Applications
  2. Go to the Utilities folder
  3. Open disk utility
  4. Select the hard disk volume, you use (usually on the left)
  5. Select verify disk permissions
  6. Once this process is complete, select repair disk permissions

  Step 4: Check the Apple updates: 

  1. Go to the Apple
  2. Select System Preferences
  3. Select software update
  4. Click update now
  5. Install your available updates
  6. Computer restart

  Step 5: Install the drivers:

  1. Please click here to download the latest full-function software package and the driver for your printer
  2. Once the site opens click on the download button at the top left
  3. Once the download is complete, follow the steps on the screen to install your new HP Envy

  Once installed successfully, your HP Envy, please try printing and scanning to ensure the full functionality of the product.

  Please reply to this message with the result of your installation. I look forward to hear from you!