My office does not connect to the internet. He says that Internet Explorer has encountered an error. The error seems to be an iexplore.exe ieframe.dll

I have a laptop and would like to know if it is possible to download a patch on this computer and copy it to a disk to repair the desktop computer? I also found that the appearance of the windows update is disabled and so there have not been updated on this computer for about a year.

Hi conniekingrdh,

Thanks for posting. I would say is to search for viruses, spyware and software malware.  I've included a few websites for utilities that you can use to analyze your computer against viruses and spyware. I would like to use more than one, none of the products, which include every viral infection.

Microsoft Security Essentials
Microsoft Security Essentials offers protection in real time to your PC at home that protects against software viruses, spyware and other malicious software.
http://www.Microsoft.com/Security_Essentials/

Microsoft Windows malicious removal tool
This tool checks your computer infections by specific, prevalent malicious software (including Blaster, Sasser, and Mydoom) and helps to remove the infection if it is found. Microsoft will release an updated version of this tool the second Tuesday of each month.
http://www.Microsoft.com/downloads/details.aspx?FamilyId=ad724ae0-e72d-4f54-9ab3-75b8eb148356&displaylang=en

SuperAntiSpyware
SUPERAntiSpyware Free Edition is 100% free and will detect and remove thousands of Spyware, Adware, Malware, Trojans, KeyLoggers, Dialers, Hi-Jackers, and worms.
http://www.SUPERAntiSpyware.com/download.html

Malware bytes Anti-malware (Freeware)
http://www.download.com/Malwarebytes-anti-malware/3000-8022_4-10804572.html

Trend Micro HouseCall - Free Online Virus and Spyware Scan-
HouseCall is a free on-line virus scanner offered by Trend Micro, which checks if a computer has been infected by viruses, software spyware or other malicious software. HouseCall performs additional security checks to identify and fix vulnerabilities to prevent re-infection.
http://housecall.trendmicro.com/

I hope this helps! After back and let us know if you can you solved.

Shawn - Support Engineer - MCP, MCDST
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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