My Outlook Express set up in my computer by Time Warner Cable is bad functioning. I can not delete/forward/send, messages etc. The messages seem to be stuck.

No significant change has recently attempted to my computer.

My wife and I have separated accounts of mail Outlook Express on the same computer and years they worked very well, so far. Even my own account works OK, it's only the account of the wife that we're having trouble with. In the Inbox, sent box & box removed, we can't delete, forward, send, etc. How to rid us boxes of old messages?

Go to file | Identities and setup a new identity.  Then, within this identity, click file | Import | Messages and select OE6 format and then your wife's identity.  Then it will import its messages and records should be free of corruption.  Then add the account information of your wife to that identity.  Then make a backup of all 3 identities and once things are working properly you can possibly remove the old and corrupt identity.
 
See also the points 2, 3 and 6 here: www.oehelp.com/OETips.aspx and here for background: www.oehelp.com/backup.aspx
 
It is important to keep the messages saved, as OE folders are very sensitive to corruption.
 
Steve
 

No significant change has recently attempted to my computer.

My wife and I have separated accounts of mail Outlook Express on the same computer and years they worked very well, so far. Even my own account works OK, it's only the account of the wife that we're having trouble with. In the Inbox, sent box & box removed, we can't delete, forward, send, etc. How to rid us boxes of old messages?

Tags: Windows

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