My payment deals due to a billing address error. "The billing address does not match your credit card information" or something like that. I can help with this?
A month ago I started my trial version of CC. Immediately, I wanted to start my subscription. But even at the time my payment would not cross. I talked to your support by phone and got an e-mail link where I could fill my credit card information. The Defender said that as soon as Adobe has solved the technical problems (because saw it on the computer my billing address information was correct), he could enter the info for me.
Now, I'm sitting here, without a work permit and still get the same message "the billing address does not match your credit card information.
Contact technical support during business hours - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Tags: Adobe
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a billing address does not match the error solution?
After of countless attempts trying to fill the nagging billing address form to get the error message claiming the billing address does not match my debit MasterCard number. Finally, these steps worked for me and I hope they work for others. OK... here goes:
First step: get a bank statement from the Bank for the billing address which is exact case-sensitive.
Second step: make sure that Internet banking is activated using your bank teller, if need be.
Step 3: Download browser CM off shop game Google you are Android phone. Go to www.adobe.com.
Step 4: Connect to your Adobe ID and you will be greeted with the familiar Bee "Joe items combined in" or similar / can not remember and the shorter list of measures for may finally get a successful payment.
Step 5: Enter the billing address of the instruction in step 1 and write everything as it appears but do not include the zip code or the State in the area of billing address page gastly. Fill in the rest - in fact we hope.
BUT... There is a sine qua NON, I did not mention... Use the U.S. site (www.adobe.com) instead of your own region.
Now, I'm thinking he animals with Exchange rates, but it's just a few extra dollars, for me, as I live in Australia.
Good luck and I hope this works for you too! Thought I saw things after countless failures!
Hi Simon,.
Please contact support by calling/chat for billing queries.
* Be sure to stay connected with your Adobe ID before accessing the link above *.
Kind regards
Sheena
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-http://helpx.adobe.com/x-productkb/global/didn-t-receive-expected-email.html
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I'm sorry that you had to wait so long. Have you tried this website to manage your credit card information?
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