my pc by using the keyboard and mouse of windows7 freeze after 20 minutes of inactivity

my pc by using the keyboard and mouse of windows7 freeze after 20 minutes of inactivity

Hi paulbartolotta,

Welcome to the Microsoft community. According to the description of the problem, the keyboard and the mouse gel. Provide the following information:

·         Did you do changes on the computer before the show?

·         You get the error message?

·         What is the brand and model of the keyboard and mouse?

I'll help you with this problem. I suggest you follow these methods.

Method 1: Run the tool and troubleshooting hardware devices.

Method 2: Try to use the mouse/keyboard to a different USB port and verify.

Method 3: Try using the mouse/keyboard on a different computer.

Method 4: Update the latest drivers/software for the mouse/keyboard.

Updated a hardware driver that is not working properly

I hope this helps. Let us know if you need help with windows.

Tags: Windows

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