MY PC CANNOT RECEIVE FAX OJ4500 WIRELESS; Download Manager HP stops when I try to use it.

I have configured my OJ4500 for my PC receive all incoming faxes to the AiO OJ4500. I noticed that the HP Digital Imaging Monitor is missing in the systray and I don't know how to get it back. I think it's one of the reasons why I am unable to get the incoming faces sent directly to my PC. I have properly configured it from my PC through the center of HP solutions as well as fact the good implementation of the control panel of the unit.

My PC operating system is Win7 64-bit.

The HP Download Manager does not start. I get say error message that there is a problem and must close. I've uninstalled and reinstalled the software, but this has not solved the problem.

Can you help me?

Norma Ramirez

{Information}

Right-click on the program, and then select Properties.  Click on the Compatibility tab.  Select run as administrator.  Click on apply to save the changes.  Click OK to close the window.  Document manager should now automatically run as administrator.

Tags: HP Printers

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