: my pc crashes every time I have brows the web using google chrome

: whenever I use google chrome net for my to pc freeze down during uncertain times... sometimes it may hang for 5 to 8 minutes or sometimes it hangs for half an hour about also and intantly my pc continues to work fine as soon as I close this browser... .on the other hand I have does ' t happen with firfox... tell me the solution REP

only u in advance!

Hi Shiv,

Thanks for posting your question in the Microsoft Community forums.

I see from the description of the problem that you are unable to navigate using Google Chrome the computer crashes.

I imagine the inconvenience that you are experiencing. We are here to help and guide you in the right direction.

To provide the proper resolution, that I would need more information on your side.
Are you having the same problem in Internet Explorer?

If you encounter the same problem in Internet Explorer, you can try the procedure described in the article and check if it helps.

Crashes Windows or freezes
http://support.Microsoft.com/kb/2681286

Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

Note: Reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings.

If you face the issue only when you use Google Chrome I suggest you to contact the Support of Google Chrome.
Let us know the status of the issue after you perform the troubleshooting steps. If you need help or information about the issue with the computer freezing while using Google Chrome, I'll be happy to help you. We, at tender Microsoft to excellence.

Tags: Windows

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