my pc does not recognize seagate external drive seagate expansion 2 TB

can you help me as to why windows recognize my two other external drives, but not this one?  I click on "my computer", but it does not appear? Should I do something?

Hello

1 - is the first time that you use the Seagate expansion 2 TB on this computer?
2. what happens when you connect the Seagate expansion 2 TB to your computer?

Hardware devices do not work or are not detected in Windows http://support.microsoft.com/mats/hardware_device_problems/

You can also go through the following link for more information. http://support.Seagate.com/kbimg/Flash/213055/213055_EN.swf

Tags: Windows

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