My pc freezes randomly and I have to keep holding in the power button to restart.

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  towelsrawesome,
  Thanks for posting on the Microsoft answers Forum.  The first thing I would say is to remove all external devices from your PC (except the mouse and keyboard) and then restart.  If she does not always correctly, then try to start safe mode.  Here is a link that explains the Safe Mode and how to start to it: http://support.microsoft.com/kb/315222

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  Visit our Microsoft answers feedback Forum and let us know what you think.