My PC is connected to internet, but Firefox does not connect on the web

For the last two days, I could not connect to any web site through Firefox. I tried various 'solutions' that seemed logical, but nothing has worked.

My understanding of my computer / in feneral is limited so excuse me if this explanation seems too long or detailed. I do not know what information might be relevant, so I will write everything down.

First: my wifi is definitely work, because my phone connects through to this. My PC is certainly connected to the internet that I am able to send and receive mail via Outlook, and I downloaded an album via iTunes.
Other programs are running too thin.

I tried to restart my computer.
I deleted my cookies etc (just in case).
I ran my anti-virus
I turned off my Windows Firewall
I re-set my Firefox

None of this has worked. My next thought is to uninstall Firefox and re - install it... except that I don't have another browser on my PC. I used to have Chrome on my PC, but it seems to have disappeared during certain windows recent update 8.

A friend sent me an installer of Chrome, but it did not work - and in any case, I want only Chrome so I can re - download Firefox... getting Chrome is not the solution for me!

I THINK that Firefox no longer works after that my PC installed updates on a regular basis. By that I mean that a few days earlier, when I went to close my laptop, my only options were "install update and restart" or "install update and close.

I use Windows 8.1. I feel like the updates must have been the problem, because the moment seems to coincide. I really need to be able to access the web then please please help! Thank you

Hello, normally these problems are caused by a security/firewall software which does not recognize and therefore blocks the new versions of firefox. If please delete all the rules of the program for firefox to your firewall and let it detect the new version of the browser again.

Difficulty of problems connecting to websites after Firefox update

Tags: Firefox

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