My PC is infected with Vista Antivirus 2012. He keeps me get on the internet, so I can't use malwarebytes or antispywaredoctor because I can't go on the web, even in safe mode. Any help, please.

Similar Questions

• Our Toshiba Inspiron will not start windows, even in safe mode. Help, please!

  After the updates of this week, the system will not load anything.

  Hi Juliet,

  Thanks for asking the question in the Microsoft Community forum.

  From your description, I understand that after Windows Update, you can not load Windows.

  To better understand the question, please answer the following questions:

  1. What is the version of the Windows operating system that is installed on your computer?

  Reference: http://windows.microsoft.com/is-IS/windows7/help/which-version-of-the-windows-operating-system-am-i-running

  2. what happens when you try to load the system? You receive an error message?

  3. what application or anti-virus security suite is installed on your computer?

  4. you remember after installation of update, you are facing this problem?

  Remove any external device connected to the computer without keyboard and mouse and then perform the methods.

  If you are using Windows 7 and Windows Vista, follow the mentioned methods:

  Method 1:

   

  If the computer does not start in safe mode, perform the last known good Configuration.

  Reference: http://Windows.Microsoft.com/en-us/Windows7/using-last-known-good-configuration

  Note: Link above also applies to Windows Vista.

  Question remains always use same method 2.

   

  Method 2:

   

  Try to perform the Startup Repair and check.

  http://Windows.Microsoft.com/en-us/Windows7/products/features/Startup-Repair

  If you are using Windows XP, follow the mentioned methods:

  Method 1:

  Perform the last known good configuration.

  http://support.Microsoft.com/kb/307852

  Method 2:

  How to fix a computer that does not start

  http://Windows.Microsoft.com/en-us/Windows-XP/help/Setup/how-to-fix-computer-that-will-not-start

  Hope the above information is useful, if you have any question back to us, we are happy to help you.

  Thank you.

• I have Windows 7 Professional; Firefox work anymore; Click the icon and the circle of towers; can not enter in Firefox, even in safe mode. Help, please.

  Windows 7 Professional
  Windows Security Essentials

  I clicked on the Firefox icon. The cursor has changed from an arrow to a spinning wheel. Nothing happened. It remained like that for 20 minutes until what I went into the Task Manager and stop the program.

  I am forced to use Internet Explorer and it's awful. Please help me.

  Try disabling hardware acceleration in Firefox.

  • Tools > Options > advanced > General > Browsing: "use hardware acceleration when available.
  • https://support.Mozilla.org/KB/troubleshooting+extensions+and+themes
  • https://hacks.Mozilla.org/2010/09/hardware-acceleration/

  You can use one of them to start Firefox in safe mode:

  • On Windows, hold down the SHIFT key while starting Firefox with a double click on the shortcut to the desktop Firefox
  • On Mac, hold the Options key when starting Firefox
  • Help > restart with disabled modules
  • https://support.Mozilla.org/KB/safe+mode

• Firefox worked FINE yesterday and it auto-updated and now whenever I load the Web site, it crashes immediately, even in safe mode. Help please?

  I tried the following-
  refreshed Firefox
  uninstalled/reinstalled firefox
  safe mode
  removed the malwarebytes program due to work for someone else
  has ran my spyware, zero results returned

  Chrome works very well. Everything else is fine. Firefox had no problem until it auto update last night. I can't submit a crash report because every time he asks me I say Yes and then he tells me 'problem presentation report '.

  This looks like a problem with the NVIDIA Network Access Manager.

  • BP-db6d3841-B1A5-49B3-b0bf-4bdac2151222

  There is a version of Firefox 43.0.2 planned to block this NVIDIA driver, you can try to install through this site:

  • http://download.CDN.Mozilla.NET/pub/Firefox/releases/43.0.2/Win32/en-us/

  Otherwise, you can check the control panel so you can find "NVIDIA Network Access Manager" or "NVIDIA ForceWare Network Manager" and uninstall this software.

• I have a mini hp 10 inch. I want to get back to factory conditions or at least start in safe mode. Help, please

  I have a mini hp 10 inch.  I want to get back to factory conditions or at least start in safe mode.  Help, please

  Hi, Patty Young. Need you to restore your computer settings or the recovery disk or your computer must have a recovery partition. To start in safe mode, you simply press the F8 key when you see the initial screen and then choose Startup mode in the Advanced menu options. I honestly recommend however, that can you tell me what your question is so that we can try to resolve without the need of recovery.

  How to start in safe mode

• Firefox crashes at the start even in safe mode after upgrade to version 7.0.1

  Firefox crashes on startup after upgrade to version 7.0.1

  It hangs at the start even in safe mode.

  I tried a complete uninstall and reinstall, but choose to keep all my settings (e.g. bookmarks) etc that I don't want to lose my favorites.

  Your crashreport is
  
  https://crash-stats.Mozilla.com/report/index/BP-24b848e4-7d2a-4cf1-B0B0-31ccd2111021
  
  Report of Crash Firefox 7.0.1 [@ mozcomp.dll@0xab51]
  
  Crash start-up mozcomp.dll with Oracle Enterprise, F5 Networks, Passlogix V - GO, IBM Tivoli Access Manager SSO
  
  See Bug 680927 for more information
  
  The problem likely is the use of some software Oracle etc., the Oracle Developer being aware of the problem and working on a fix. Meanwhile, there is a hack for registration as a potential solution, or the simpler solution of temporary demotion to firefox 3.6.23.

• Can not connect to my computer, even in safe mode.

  my computer won't let me open a session inside the regular way or safe mode.  It tries to start, possibly page asking my password appears and immediately disappears and the screen goes black.  Can someone help me with this? or is the computer just went away for good.  Thank you.

  boot from the Vista DVD and try a system restore. "A programmer is just a tool that converts the caffeine in code" Deputy CLIP - http://www.winvistaside.de/

• Computer hangs at the start even in safe mode

  Last night my power went out during the upgrade to itunes.  (not sure if this has anything to do with it), but now my computer will not re - start.  It freezes in half way through even in safe mode.  The last line, it shows is system32\drivers\agpCPQ.sys

  Using XP Home Edition SP2

  XP forums:

  http://social.answers.Microsoft.com/forums/en-us/category/WindowsXP

  Link above is for XP Forums.

  There is a list of the different Forums XP to the link above to help you.

  You get the help you need there.

  Here is the Vista Forums.

  See you soon

  Mick Murphy - Microsoft partner

• Firefox crashes constantly on the desktop, even in safe mode.

  I have problems with Firefox crashing several times without apparent reason. I uninstalled and reinstalled several times FF and Adobe Flash. He is still, it happens even in safe mode. I'm a total loss.

  Here are the last five crash reports. :

  bp-2d9488dd-b269-4df1-909a-423772130719
  bp-1aad1557-7359-44eb-bd21-809952130719
  bp-47629130-c3de-4d1c-97a3-f319f2130713
  bp-32113a0b-b455-429f-ae06-2249f2130713
  bp-6099c390-696b-4590-a2d6-2fbc02130713]]
  

  Thanks for your help.

  Matt Cowger

  Hi xPLAGUEx

  This could be a problem with your graphics display driver.

  What graphics card to display that you have?

  Try disabling hardware acceleration in Firefox.

  • Tools > Options > advanced > General > Browsing: "use hardware acceleration when available.
  • https://support.Mozilla.org/KB/troubleshooting+extensions+and+themes

• Firefox blocks - can not open it at all, even in safe mode and with a new profile

  I rebooted my Windows 10 rand calculation now FF does not open. I tried safe mode, making a new profile, relocation, installation of version beta, uninstall/reinstall and restart twice. Nothing helps. When I run the program it instantly crashes with Crash reporter tool.

  I can't open Firefox so cannot attach troubleshooting info.

  Lastest Crash IDs:
  Crash ID: bp-1786735a-231f-431f-8dcb-d1f192151112
  Crash ID: bp-c4977e34-bb18-47c6-8d7f-7528a2151112

  Thank you.

  Here are a few bug reports.
  https://Bugzilla.Mozilla.org/buglist.cgi?QuickSearch=Websense & list_id = 12679355

• Firefox crashes on opening a few seconds. has all of a sudden started several weeks ago and I have not been able to get since. I reinstalled but update did not work. It will not be open even in safe mode. Help!

  Firefox crashes on opening a few seconds. That started everything suddenly a few weeks ago, and despite several attempts to every day, I still cannot load firefox application. It crashes immediately on startup every time anything and journalist accident happens. I studied all the articles and followed their suggestions. I installed the latest version of firefox and still get the same results. I can't even open firefox in safe mode.

  Heather, not sure I can help, I'm not a Mac user, but I'll have a look at the crashIDs that you provided.

  Update:

  • Crash report ID: [6326058f-1fca-4d4d-a080-af8902120119]
    • signature: TFont::CreateFontEntitiesForFile (const char *, bool, TSimpleArray < TFont * > &, bool, short, char const *)
  • Crash report ID: [69534b6f-7662-4c09-bf2e-39fff2120104] signature as above

  There are very few reports recent crash with this signature, they could even be your plant. If you follow the suggestions in the article I linked above there is not much that can be done easily. You should try discount the possibility that the cause is malware by scanning with several updated tools.

  Malware controls
  Have you seen and followed the advice

  • Fix Firefox problems caused by malicious software
  • the first step trying to detect malware, a typical suggestion is this message from the-edmeister /questions/914980 #answer - 302372

  Clean reinstall it
  If you find no malware, it can be interesting to try a new re - install and a clean profile, none of them are simple and must be done with care, so first try malware scans, those who will take a while to sort.

  Rather a last resort: fill out a bug report
  
  If you are ready to try to answer the inevitable questions and have an email account anonymous, that you can use for recording, you can follow the link from the report above and click on 'report' to create a bug report on the crash.

• Firefox crashes at the start even in safe mode: bp-b33e45b5-9197-4fc1-ba29-888042121222

  Open on Firefox and saw a button, restart to update. (I was 17-point-something version thing. I clicked on it and got an instance of the crash reporter. Since then, any attempt to open firefox results to the crash reporter. Firefox screens do not appear. Tried the mode without failure in now shift, same result. I use a non-administrator Windows ID, I tried with a different non-admin and sysadmin ID, everyone gets reported crash when I try to open firefox. Next step is to remove and reinstall firefox, step once this be to switch to chrome.

  17.0.1 removed and reinstalled my sysadmin do. came ok.
  passed to the limited id where I do all my work and had an accident. different of front - instead of journalist crash screen offered to reopen in safe mode. I've tried safe mode, it worked. I disabled all add-ins and extensions and restarted - OK.

  you have a lot of work to catch up now. When I get the chance I'll reactivate addins and extensions one at a time and report what is happening.

• Cannot open the boot even in safe mode.

  Used Windows Start, I can not even start in safe mode, happening all of a sudden just start, keep getting the blue screen of death says are of course hard drive attached / pilot State failure, I managed to install and run Linux Abuntu no probs to allfrom the drive.and Cd which took end hard drive worked well made all the verification of the mem diognostics ect just it.

  If the system or Mode restore safe work not and you do not have a Microsoft Vista DVD, make a repair disc to do a Startup Repair:

  Download the ISO on the link provided and make a record of repair time it starts.

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

  When you have changed that, insert the Bootable disk you did in the drive and reboot.

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  Link above shows what the process looks like and a manual, it load the repair options.

  NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

  Read all the info on the website on how to create and use:

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  ISO Burner:http://www.snapfiles.com/get/active-isoburner.html

  It's a very good Vista startup repair disk.

  You can do a system restart tool, system, etc it restore.

  It is NOT a disc of resettlement.

  And the 32-bit is what normally comes on a computer, unless 64-bit.

  See you soon.

  Mick Murphy - Microsoft partner

• I run vista on my laptop, but want to play the old games that need XP. Help, please!

  I run vista on my laptop, but want to play the old games that need XP.

  I was told on the microsoft site a xp free download that you can run on the computer next to vista (when the computer starts, you have possibility to xp or vista to run) to play with older games in this regard.

  Is this true, if so where can I find it? Help, please!

  Hello

  You think for Windows 7 XP mode.

  This is how to do it on Vista.

  "Using Windows 7 or Vista Compatibility Mode.

  http://www.howtogeek.com/HOWTO/Windows-Vista/using-Windows-Vista-compatibility-mode/

  "Make older programs run in this version of Windows".

  http://Windows.Microsoft.com/en-us/Windows-Vista/make-older-programs-run-in-this-version-of-Windows

  See you soon.

• I'm getting echo and reverberation in audio stream. This only happens on Firefox, IE works perfectly... I tried to turn off and restart in Safe Mode, any help?

  Radio streaming sound quality deteriorates quickly using Firefox with the echo and reverberation, making it impossible to listen to. Does not occur with IE. Any ideas what could be the prob? I prefer to use Firefox as my default but may have to go back to IE. Thank you

  This can be caused by a recent update of Flash 11.3.

  See:

  • https://support.Mozilla.org/KB/keep-Flash-up-to-date-and-troubleshoot-problems
  • https://support.Mozilla.org/KB/Flash-113-doesn ' t-charge-video-firefox
  • http://forums.Adobe.com/thread/1018071?TSTART=0
  • http://blogs.Adobe.com/asset/2012/06/inside-Flash-Player-protected-mode-for-Firefox.html

  You can also check the problems caused by other plugins.

  • https://support.Mozilla.org/KB/troubleshooting+plugins