my pc not stop in closing menu. I have to manually turn off?

Any ideas why my PC stops not in the menu? I have to manually close.  Possible hard drive failure?

Hello

Check the event viewer for any error message when the system is shut down.

Procedure to view and manage event logs in Event Viewer in Windows XP

http://support.Microsoft.com/kb/308427

Using the event viewer

http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/snap_event_viewer.mspx?mfr=true

Method 1:

Step 1:

I suggest you close all applications networking or devices (if all you use) before making a stop down and then check.

Alternatively, you can try to force shutdown by pressing the power button on the computer.

If you are able to stop the trial of the computer to start in safe mode.

Click on the link provided below for more information on Safe Mode.
http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/boot_failsafe.mspx?mfr=true

Step 2:

If the problem does not persist in safe mode, then you can perform the clean boot.

Put your boot system helps determine if third-party applications or startup items are causing the problem. If so, you need to maybe contact the manufacturer of the program for updates or uninstall and reinstall the program.

See KB Microsoft article below for more information on how to solve a problem of

How to configure Windows XP to start in a "clean boot" State

http://support.Microsoft.com/kb/310353

Note:  How to configure Windows to use a Normal startup state

After you have used the boot is a way to solve your problem, you can follow these steps to configure Windows XP to start normally.

  1. Click Startand then click run.
  2. Type msconfig and click OK.
    The System Configuration utility dialog box appears.
  3. Click the general tab, click Normal Startup - load all device drivers and services, and then click OK.
  4. When you are prompted, click restart to restart the computer.

Method 2:

In addition, you can also perform a complete analysis of the system using the Microsoft Safety Scanner to eliminate any virus/malware problem.

Microsoft safety scanner
http://www.Microsoft.com/security/scanner/en-us/default.aspx

Note:
The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.
The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again

See also:

How to make a computer faster: 6 ways to speed up your PC

http://www.Microsoft.com/atwork/maintenance/speed.aspx

Tags: Windows

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