My phone blackBerry Smartphones has a lock of business or something?

I bought a Blackberry 8830 we HAVE on ebay and they can't push the books of service to me because of some lock on the phone that a company put on? Is there a way THAT RIM can help me with this so I can use the Internet and e-mail and other applications on my phone?

Ouch... the pain of buying used. Here is a KB with some information for you:

KB05099 Steps to take before selling it, or after buying a used BlackBerry smartphone

Unfortunately, in your case, is that part of it... you need to remove the it policy which is latent on the device. Here are some procedures that may (or may not) work:

http://supportforums.BlackBerry.com/Rim/Board/message?message.UID=269661#U269661

http://www.BlackBerryFAQ.com/index.php/How_do_I_remove_the_IT_Policy_on_my_BlackBerry%3F

In all cases - wait that your BB will liquidate as fees and clean. This means that if you ever put anything on it, it will be lost.

Good luck and let us know how it goes.

Tags: BlackBerry Smartphones

Similar Questions

  • My blackberry phone blackBerry Smartphones has been stolen in 2012

    my blackberry phone has been stolen since February 2012. I bought a new 1 August 2013 I want user my id of previous phone on my new phone, but it keeps telling me that these id already exists. How can I remove from my stolen device and make use of this id on my new camera.

    Hello

    The line you mentioned "this id already exits" appears on the screen when we try to create the new code. Better to try to connect with your ID and password rather than create a new one.

    Thank you for your Post...!

  • Theme of blackBerry Smartphones has frozen my blackberry

    I downloaded a theme on the morning of the bb app world now my phone is frozen. Its stuck on the main screen and it is locked. All buttons are inadmissible unless the caps lock, shift, and alt button. I tried removing the battery and putting it back on nothing has changed. It just says: initializing with a green circle, and that's it.

    After downloading the theme, he asked if I wanted to apply, this small clock for the load came out. The phone took the time to apply so I went to remove the other themes to free memory to make it faster. After you remove the other theme, it got stuck on authentication for a long time, so I took out the battery. When you restart the bb the new theme has been applied, and now the phone is stuck on the main screen. Help, please!

    Hello and welcome to the community!

    Try to start safe mode in order to remove the offending theme:

    • KB17877 How to start a BlackBerry smartphone in safe mode

    Good luck!

  • My screen blackBerry Smartphones has been frozen all day? Help, please!

    Okay so I recently bought a blackberry 9800 torch of my friend, its not in poor condition but it has a few scratches on it. the phone also worked well for her.

    This morning, installed an app to rename my files of music, called MTagz or something like that

    directly after the installation, a grey box with a blue loading circle sign and the word loading it appeared. I thought he'd go after a while, but long story short, he didn't.

    Ive tried to restart and turn my phone off, then on, but it won't work. If I could, I would like to uninstall the app, but my phone is completely insensitive.

    I can enter my PIN and password, but as soon as the shoes at the same time the touch screen home screen and keyboard do not work. I can also press the menu button to switch between windows, but when these windows open again I can't do anything.

    Thanks for your help

    Hello and welcome to the community!

    Given your procurement method, I recommend that to start here:

    • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

    Ensure that all measures are properly carried out in order to completely divorce the BB from accounts of friends and thus to be able to create entirely what you need for you alone.

    Regarding your question as stated, I recommend that you try to start safe mode:

    • KB17877 How to start a smartphone BlackBerry in Mode safe

    It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

    If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

    But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

    You may also use these tips:

    Good luck and let us know!

  • Browser blackBerry Smartphones has cuts/white blanks?

    My Torch 9800 is three months old now, and last week, the browser started to act weird. In any website I'll twitter, yahoo homepage or tumblr, there's always the whitespace or cuts that doesn't let me see the whole page. Is not that a Cup, I scroll down there will be white discounts every now and then.  It is not something bad internet connection either, I tried to test it located next to our router with full signal and always the page load like that.

    It is not a centre for Blackberry here in the Philippines and the closest is Hong Kong or Singapore. The telecom brand I got the phone to advised me to try to reset my phone back to the factory settings, while perhaps this glitch could clarify. I asked them if it was something that could be solved by putting up-to-date or is the result of accidentally change some options of the phone. In the end they told me back toward the top of my phone, it brings them so they could restore it to factory settings, bad comes to worse that he is still not back to normal, since it is still under warranty, they'll gladly give me a new.

    ANY OTHER SUGGESTIONS? It has something to do with the update? lack of storage space? accidentally change browser options/settings?

    Here are the links of what it looks like. I took the liberty of the screen it munching that guys can understand what im trying to say

    A site of tumblr-> http://i54.tinypic.com/nbxfz6.jpg

    Looking for something on yahoo-> http://i52.tinypic.com/2r5b5a9.jpg

    On the homepage of twitter-> http://i56.tinypic.com/dca0k8.jpg

    Andy advice or assistance would be appreciated! Thank you!!!

    Hi and welcome to the forums!

    Try a traction battery (hard reset) as a first step.

    Thank you

    Bifocals

    No data will be lost when you do the following: remove the battery while the device is activated.
    Remplacer replace after one minute, let the device reboot 1-3 min, see if the problem is corrected.

    KB02141 How to reset a BlackBerry smartphone

  • My phone blackBerry smartphones keeps restarting

    Can someone help me please? I downloaded the latest version of BBM lately and my camera has been rebooted since then. It restarts again and again, as happens in halfway, then a white screen appears and then it restarts again. I tried to start in safe mode, but that has not worked. Help, please

    Hello and welcome to the community!

    About your attempt to fashion without failure, please specify:

    • She received mode without failure, but the problem persists?
    • Received not even in Safe Mode? If not, how many times did you try (it may be difficult to get the distribution right)?

    You may also use these tips:

    Good luck and let us know!

  • Email to blackBerry Smartphones has stopped working! The problem is NOT solved!

    My BB 9780 was working fine a few weeks ago and then stopped my emails.

    I have not added any application or change anything

    I tried this service book record thing, out of battery, removal of e-mails and trying to set them up again (which doesn't work now) and nothing

    So no idea?

    I'm tired of these bugs... I would really like to have a phone that can receive emails, otherwise it will become a big paperweight

    Hello and welcome to the community!

    I know you said you tried some things, but I don't know if you've done these steps exactly. Therefore, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    (3) restart to take batt

    • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

    Good luck!

  • BlackBerry Smartphones Heellpp! Locking my Blackberry

    Hello, I'm new to BlackBerry, and I want to know how to password lock my Blackberry Torch. I put a password, but I assumed that it did not close the phone when I pressed the lock button on the top of the BlackBerry. But, I have to select "Password lock" in the menu and then it is locked.

    Is there anyway that I can make sure it locks when I press the botton of locking on top, instead of having to select it from the menu. Pleassee... I love this phone and I want everything to be perfect!

    Helpp!

    Hello and welcome to the community!

    Nope - are you witnesses is WAD - working as designed. There should be a "Password Lock" screen icon who may be more quick than using the menu (depending on where you have this icon, of course).

    Good luck!

  • Problem with blackberry ID on my phone blackBerry Smartphones

    Hi - I have just taken on the curve of my son 9320 having one of my own before. I have 2 contracts, 1 with the Virgin and the other with orange (one for him) and one for me and, for various reasons, have allowed an upgrade to an Iphone on orange so that the Virgin blackberry support he had... but it won't let me connect with MY blackberry ID? What is the right fix for this problem please?

    You will need to security wipe his device in order to enter your BBID in him.

    BlackBerry Smartphone must be wiped before security transfer of property

  • Journal of blackBerry Smartphones can-number lock prevents good password

    BB Bold9780 - just turned off while I was listening to an mp3 while you drive - so asked my log-in, and the number lock is on. Has anyone seen this?

    Let me ask you, you have a four-digit PIN that you use when you call Vodafone?

    On Tmobile, it is sometimes necessary if the user has a lock on their SIM card.

    None of this seems familiar?

  • My bold 9900 blackBerry Smartphones has slain

    Nice day

    most of my files and folders in my device was hidden and I deleted by mistake the "home" folder, then my phone just stuck, I restarted my phone and after that it me does not do something about it, because it shows the screen that requires the password and it does not punch me in my password or any character. Please advice on what I should do. Thanks in advance.

    Would you try to reboot your PC and try again?

  • BlackBerry Smartphones Reg: Deactivation of account business

    Hello

    Please help me to disable my business account. My business account is disabled in my company, but also my network provider. The problem is that my mobile content protection is turned on with the password. I can't able to disable. I thought that once my business account is disabled it will be automatically solved. But still I am facing the problem.

    I need the solution for the following

    1. how to disable business account?

    2. how to remove the protection of the content?

    Hello mc_selvendran

    Currently using this device purely for personal purposes?

    mc_selvendran wrote:

    Please help me to disable my business account. My business account is disabled in my company, but also my network provider.

    But... If your company account is already disabled then why you feel that it is actiavted yet? Is it because you are unable to delete the content protection?

    If so refer to this Knowledge Base, and to follow this suggestion, but first make a backup of your device:

    KB31291  :   How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

     

    But please note after a factory default reset while restoring your data from your backup to restore only your Contacts, calendar entries, memos, etc. Selective restore but don't restore all of these other backups these COMPUTER strategies which you deleted also restore again and you must follow the KB above again to remove COMPUTER policies.

  • BlackBerry Smartphones can not lock the phone when you call...

    I don't have a case for my storm yet, I have a transparent cover for it and lock it and put it in my pocket.

    Well tonight I went to make a call, dial, connected and thought then lock my phone and put it in my Pocket only it didn't close.

    Can someone tell me if I'm missing something...  Shouldn't be able to lock the phone while on a bluetooth headset?

    Jamie

    This has been resolved in another thread.  Here

    Thanks Mike!

    Jamie

  • Smart phone BlackBerry Smartphones is locked

    My device is locked my password won't unlock it. Request to Enter 'blackberry to continue. What I'm doing. Said that the last attempt! Information will be erased in case of failure! I click OK. Reading the screen: enter the password (last attempt): I enter the password and it does not work.

    1. what says Sudeep is incorrect. Once you have tried your final attempt to password, your device will wipe itself of all personal information, preferences, messages, calendar, address book, etc.. You will have a "cool" device

    There is nothing "make" can do to save the device of a security wipe, or retrieve the information for wiping.

    2. If you have had your password numbers, (e.g. 1234), try replacing, as in many cases, alpha character you press the ALT key to enter the number when you set up the password.

    So a password '1234', it could in fact be "1st" do make sense?

  • BlackBerry Smartphones has simple question on volume of phone ringing.

    I am grateful for this forum because even simple questions like the following are difficult to obtain responded by Blackberry.  Seizing the issue in the 'Help' section on my handheld gives always nothing.  It seems that a large company like RIM would understand more in their user manuals.  Anyway, enough ranting... Here's the question:

    Quite simply, how can I increase the volume of the ringer on the phone?  By pushing the volume button for a call that increase the volume of calls.  Pushing not courts of appeal does nothing.  I'm sure that there is a way to do it, but I'm coming emptyhanded.

    Thank once again the community here as a whole for the excellent work which is made to help other Blackberry users.

    Profiles > advanced > highlight the profile you want to edit > press the menu key and go to 'Edit' > scroll down the list and find what you want to change the volume of the ring tone for example, standard messages

Maybe you are looking for

  • Impossible to find info on Satellite L750-1N6

    Hi all I have a small problem I have Mr. I wanted to buy this laptop Toshiba L750-1N6, but I couldn't find any info on this subject on the internet, I looked everywhere and I don't know what to do. I can't find on any site Web from Toshiba not EU and

  • Satellite P200-157: I do not see camera assistance of Chicony webcam

    Hello I recently bought a Satellite P200-157 comes with Vista Home. I can't open my webcam. In the book, they said: that the camera software is preconfigured to start when you turn on Windows Vista;If you need to restart go to start / programs / Came

  • 17-g192dx HP: HP 17-g192dx display resolution

    Hello The screen resolution of my machine's HD + (1600 x 900). is it possible to change it to FHD (1920 x 1080)?. The graphics card is Intel. Thank you

  • Report errors

    I have blocked some Web sites for my children, but the activity report shows a couple of visits. Any idea?

  • Problems loading XP service pack 1A

    I had to reboot my Dell Dimension 4500 XP Reinstall drive and am now trying to install the service Pack 1a, 2 & 3.  When I pass part sp1a I get an error message: http://xpSP1.microsoft.com/isapi/pstream3.dll/xp/SP1.USA.1106a- Anyone know how I can ge