My phone blackBerry Smartphones has a lock of business or something?

I bought a Blackberry 8830 we HAVE on ebay and they can't push the books of service to me because of some lock on the phone that a company put on? Is there a way THAT RIM can help me with this so I can use the Internet and e-mail and other applications on my phone?

Ouch... the pain of buying used. Here is a KB with some information for you:

KB05099 Steps to take before selling it, or after buying a used BlackBerry smartphone

Unfortunately, in your case, is that part of it... you need to remove the it policy which is latent on the device. Here are some procedures that may (or may not) work:

http://supportforums.BlackBerry.com/Rim/Board/message?message.UID=269661#U269661

http://www.BlackBerryFAQ.com/index.php/How_do_I_remove_the_IT_Policy_on_my_BlackBerry%3F

In all cases - wait that your BB will liquidate as fees and clean. This means that if you ever put anything on it, it will be lost.

Good luck and let us know how it goes.

Tags: BlackBerry Smartphones

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