My phone fell, and I can not get Windows to start. The repair option will not work.

Windows Vista restore

My phone fell, and I can not get Windows to start.  The repair option will not work. I tried to use an upgrade disc, but the 'upgrade' function has been disabled. It says I have to do it from the office, to which I can not access. The repair disk feature did not work either. Is it possible to restore the system without losing my files?

Have you had your laptop, checked by a technician?

If you use a 32 bit Vista copy then any upgrade must be run from the Vista desktop.

Tags: Windows

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