My phone just shows a graph of apple's music and will not be open to the music on the phone

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  If your video file format is not on the list above, google for a FREE video converter and it allows to convert your video file.
  The best format to convert is WMV. The most reliable and foo-proof format.

  PS, It might be better if you posted in the section photos and videos:
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  If you see an anomaly of counting activation, contact adobe for hourly pst support by clicking here and, when available, click on "still need help," https://helpx.adobe.com/contact.html and request an account reset activation.

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• just turned on computer all the safety devices are disabled and will not not turn on ie... MSE DEFENDER FIREWALL

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  Malware to disable your firewall and your safety programs.

  Scan of Malware in Safe Mode with network.

  http://www.bleepingcomputer.com/tutorials/how-to-start-Windows-in-safe-mode/#Vista

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap the F8 key repeatedly until you are presented with the Boot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
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  Once in Safe Mode with network, download and run RKill.

  RKill does NOT remove the malware; It stops the Malware process that gives you a chance to remove it with your security programs.

  http://www.bleepingcomputer.com/download/rkill/

  Then, download, install, update and scan your system with the free version of Malwarebytes AntiMalware in Mode safe mode with networking:

  http://www.Malwarebytes.org/products/malwarebytes_free

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  And also scan with the free version of SUPERAntiSpyware

  http://www.SUPERAntiSpyware.com/download.html

  SUPERAntiSpyware Free Edition is 100% free and will detect and remove thousands of Spyware, Adware, Malware, Trojans, KeyLoggers, Dialers, Hi-Jackers, and worms. SUPERAntiSpyware features many unique and powerful technologies and removes spyware threats that other applications fail to remove.

  SUPERAntiSpyware Free Edition does not include blocking in real time or scheduled scan.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  THS is a very good program to scan your system to remove adware, etc.:

  http://www.bleepingcomputer.com/download/adwcleaner/

  AdwCleaner is a program that finds and removes the Adware, toolbars, potentially unwanted programs (PUP) and browser hijackers from your computer.  Using AdwCleaner you can easily more of these types of programs for a better user experience on your computer delete and while browsing the web.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  And just to be sure, nothing is lurking in the background:

  'TDSSKiller Rootkit Removal Utility download for free'

  http://USA.Kaspersky.com/downloads/TDSSKiller

  ABon the Defender being turned OFF

  With MSE installed Windows Defender is supposed to be disabled.

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  See you soon.

• I just bought Adobe Acrobat Pro DC, and I can not find the 24-digit serial number. I can only find 2 codes to 19 different figures, but it will not accept them in the redemption of the student? Where can I find the codes?

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  Hi dobbynation,

  Please see this KB doc for help: redemption code help

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  Kind regards.

  Meenakshi

• I have just downloaded/subscriber to photoshop and paid the annual fee.  Following purchase, my very first time to load the Client creative Cloud, the app closed and will not reopen.  I can't locate the original location of the purchase binding, so now I'

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  Login on Adobe.com with your user ID and the password manage you account to see if your subscription is here. If it's usr Adobe cleaner for the installation of the creative Cloud Desktop application.  It allows to download, install and enable you to creative cloud applications.

  The Adobe Creative Cloud Cleaner tool allows to solve installation problems

  Download Adobe Creative cloud apps | Free trial of Adobe CC