My PhotoshopCC workspace is suddenly 'long' for my MAC screen.  I cannot see the bottom of the workspace and therefore cannot see the bottom of the vertical pictures.  How can I get this problem to what it has always been - set of the workspace editing on

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• Premiere Pro 2014 and 2015 CC hangs on import of video files. How can I solve this problem?

  Premiere Pro 2014 and 2015 CC hangs on import of video files. How can I solve this problem?

  It didn't happen until what I updated from 2014 and 2015, and none of them work now.

  I looked in these forums, tried a number of solutions that worked for others, and nothing has worked for me so far. I have the value "read-only software engine Mercury" rendering engine I tried to change the name of the folders pro Prime Minister ' 8.0' and ' 9.0 ' to ' old 8.0' and ' old 9.0 "and a few other things that I do not completely at present.»»»"

  My computer:

  

  My OS: Windows 7 Enterprise Edition (service pack 1)

  The error messages:

  First pro CC 2014 (8.0)

  Signature of the problem:

  Problem event name: APPCRASH

  Name of the application: Adobe first Pro.exe

  Application version: 8.0.0.169

  Application timestamp: 536f4f89

  Fault Module name: ig75icd64.dll

  Fault Module Version: 10.18.10.3412

  Timestamp of Module error: 52e04b53

  Exception code: c0000005

  Exception offset: 0000000000158c2a

  OS version: 6.1.7601.2.1.0.256.4

  Locale ID: 1033

  Information additional 1: 88 a 4

  More information 2: 88a4aeff69948e549c460e98e3cbf27e

  3 more information: db98

  Additional information 4: db98ef4dec181ad1906ff666818d9ae2

  ====================================================

  First pro CC 2015 (9.1)

  Signature of the problem:

  Problem event name: APPCRASH

  Name of the application: Adobe first Pro.exe

  Application version: 9.1.0.174

  Application timestamp: 564dce25

  Fault Module name: ig75icd64.dll

  Fault Module Version: 10.18.10.3412

  Timestamp of Module error: 52e04b53

  Exception code: c0000005

  Exception offset: 0000000000158c2a

  OS version: 6.1.7601.2.1.0.256.4

  Locale ID: 1033

  Additional information 1: cd2f

  More information 2: cd2f7e1225ab1bc0dd4f89ec90542e56

  Information additional 3:0129

  Additional information 4: 01292334f4d6d650a5ceb0029f7e7224

  Thanks in advance for any help.

  Just a hunch.  "ig75icd64.dll" is the driver intel HD graphics.  That should narrow down your search.  You may need to reinstall/day (or if it has just updated - then push) that this driver.

• Internet Explorer and other applications open as microsoft works. How can I get this problem?

  Original title: all the applications on my computer appear as microsoft works. How can I get this problem? Even internet explore a works file is not displayed and does not open.

  All my desktop icons are listed under the ribs owrks and work does not support these applications. How to get back my computer to the way it was?

  Hello

  1. which is the version of Windows installed on your computer? For example, Windows 7, Vista

  2. have you done any software or hardware changes on your computer before this problem?

  I suggest you to see the steps in the following link.

  When you run an .exe on a Windows XP, Windows Vista or Windows 7 computer file, the file can start another program

  http://support.Microsoft.com/kb/950505

  Registry warning

  To do: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  322756 (http://support.microsoft.com/kb/322756/ )

  http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry

  Hope the information is useful.

• I bought a new carmera and Photoshop CS4 camera Raw can not read the ARW files.  I downloaded the lateset update but still can not read how can I get this problem solved thanks

  I bought a new carmera and Photoshop CS4 camera Raw can not read the ARW files.  I downloaded the lateset update but still can not read how can I get this problem solved thanks

  Hi tonyf,.

  Greetings!

  Each device is compatible with a minimum version of camera raw.

  Here is the complete list: https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

  Please check if you have this version of the camera installed which include your raw files.

  It would also be that your photoshop will not have to install this version of camera raw as its very old.

  In this case, you can convert your raw files to DNG and can use it.

  To convert the files to DNG, you must download and install the DNG Converter.

  Here is the link:

  Windows: Adobe - Adobe Camera Raw and DNG Converter: for Windows

  MAC: http://www.adobe.com/support/downloads/product.jsp?platform=Macintosh&product=106

  Concerning

  Jitendra

• I can't install games for my PC! How can I solve this problem? What should I do?

  An error come to me! "your game could not start.make that you have installed the latest drivers for your graphics card and DirectX.Make sure your graphics card takes in charge the 1.1 pixel shader and vertex shader 1.1 functions!                                               «Pc system»

  Operating System: Microsoft Windows XP Professional (5.1, build 2600)

  System manufacturer & model: OEM

  BIOS: Phoenix-AwardBIOS 00PG V.6

  Processor: Intel (R) Pentum (R) Dual CPU E2200 @ 2.20 GHz (2 CPUs)

  Memory: 2038 MB RAM

  Pagefile: 819 MB used, 3110 MB of available space

  DirectX version: DirectX 9 .0c (4.09.0000.0904)

  You don't list video graphic card... If you are running the 'car' video, then the error

  is correct, youre video graphics are not games hardware requirments.

  Only way to solve this, buy a video card, the best of the card market, the

  better results... Also, just to check my answer, go to start, run, type: DXDIAG

  Run the video test of Direct X.

• My Adobe CC application on windows 8.1 tries to download updates for Indesign, Dreamweaver and Flash, but it is stuck on "waiting" indefinitely. How can I solve this problem and start downloads, updates?

  My Creative Cloud Deskop on Windows 8.1 application gets stuck on "waiting" when you try to update applications. Please help me understand how to get the download to start.

  I have a Gigabyte P27.
  8.1 Windows 64-bit

  and a full subscription of CC with Creative Cloud Desktop application as well (this is where I will have questions)

  All my installed applications work fine. I'm enrolled correctly and synchronization also works very well.

  -Very well, so after a lot of trouble trying to open Photoshop CC, go to help and updates it. This has opened a different kind of Application Manager, and when I invited to be updated, my UAC Windows asked the permission of the administrator and I said OK.

  The files are now all the manual update. I'll fix the permissions in the OOBE folder, then remove the "run as Administrator" box of the update. Maybe it will work. I'm going to come back here to confirm that where someone always ends up this question.

• I get an error code 1935 during the installation of Companionlink software. How can I get this problem?

  The bed error message the following OS:

  Error 1935. An erroe has occurred during the installation of Assembly jacks.  {98CB24AD-52FB-DB5F-AO1F-C8B3B9A1E18E}.
  HRESULT: 0 X 80070424

  The machine is a device of Vista with 64-bit processor.

  Hello roninaz2,

  Thanks for posting on the Microsoft answers Forum.

  They are not on the list of the Windows Vista Compatibility Center. But since I'm not sure what you're trying to sync, I would suggest that you contact Companionlink.  They have software for different products and installation guides. Click here for a link to Companionlink support.

  Thank you, Marilyn
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• I have a laptop HP Pavillion DV7 and my internal MIC does not work... How can I solve this problem?

  I tried to understand why my internal microphone does not work for me.

  Hello

  What operating system do you use?

  Did you of recent changes made to your PC before that?

  Often, sometimes with a question like that, there is a problem with the driver. If you recently updated your PC, that might be the problem.

• Since you have decided to improve the support Mozilla can't access my e-mail account anymore. How can I get this problem?

  I am barely computer literate, I use it only as a word processor and e-mail. When I went to check my emails about all I could get was the new Mozilla support page. I can't make that disappear and access my email account. Now Interestingly enough, email lights through the Ipad Mini, my son gave me for father's day, but not on my desktop which is using Windows

  Please use 'Add Images' to post a screenshot of your problem. See https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

• I installed Firefox 2 days ago (Windows Vista) and my Fax / HP 6700 does not accept faxes now, how can I fix this problem?

  my Fax will not receive a fax.
  Is there some kind of firewall or something to prevent this?
  or a panel of control somewhere where I choose this option?
  I re set as the fax machine and that didn't help.
  None of your tutorials helped either. I couldn't find that anything related.
  I'm a small business and need my fax machine.

  Contact HP to set up your fax machine, like edmister said.

  Browsers (Internet Explorer, Firefox, Chrome) have no interaction with your fax, fax are analog technology race on telephone lines, browsers are the digital technology, which even if it can be run on a phone line (as in DSL) has no impact on your fax.

• I tried for weeks install windows updates and get this message error (s) found: code 80070645 windows has encountered an unknown error. How can I solve this problem?

  Windows Update
  Error (s) found: code 80070645 windows has encountered an unknown error.
  I had before the shock of two antivirus this proven system restoration started but no help.
  Fix it to charge microsoft, but has not helped any.

  How can we if this problem, so I can install the updates I need?

  Hi Wyattsdaddy,

  Thanks for posting your question.

  Step 1: Check if Windows update-related services are set to automatic and started.

  Click Start, type services.msc in the start search box, right-click to services.msc, and then click Run as administrator.

  Check the above services below:
  (a) Background Intelligent Transfer Service
  (b) cryptographic service
  (c) Windows Update

  Step 2: Rename the Catroot2 folder

  To rename the Catroot2 folder, follow these steps:

  1. Click Start, type cmd in the search box and right-click on cmd.exe, and then click Run as administrator.
  2. at the command prompt, type the following commands and press ENTER after each line:

  net stop cryptsvc
  Ren %systemroot%\System32\Catroot2 oldcatroot2
  net start cryptsvc
  output

  3 remove all tmp*.cat to the following folder:

  % systemroot%\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}

  If any of the files that begin with tmp exist in this folder, do not remove any other files. Files .cat in this folder are necessary for installing hotfixes and service packs.

  Important: Do not rename the folder C:\windows\system32\catroot. The Catroot2 folder is automatically recreated by Windows, but the C:\windows\system32\catroot folder is not recreated if is renamed the folder C:\windows\system32\catroot.

  Step 3: Reregister DLL files that are associated with Cryptographic Services

  To register .dll files that are associated with Cryptographic Services, follow these steps:

  1. Click Start, type cmd in the search box and right-click on cmd.exe, and then click Run as administrator.

  2. at the command prompt, type the following commands and press ENTER after each command:

  regsvr32 /u softpub.dll
  regsvr32 /u wintrust.dll
  regsvr32 /u initpki.dll
  regsvr32 /u dssenh.dll
  regsvr32 /u rsaenh.dll
  regsvr32 /u gpkcsp.dll
  regsvr32 /u sccbase.dll
  regsvr32 /u slbcsp.dll
  regsvr32 /u mssip32.dll
  regsvr32 /u cryptdlg.dll

  regsvr32 softpub.dll
  regsvr32 wintrust.dll
  regsvr32 initpki.dll
  regsvr32 dssenh.dll
  regsvr32 rsaenh.dll
  regsvr32 gpkcsp.dll
  regsvr32 sccbase.dll
  regsvr32 slbcsp.dll
  regsvr32 mssip32.dll
  regsvr32 cryptdlg.dll
  output

  Note: Click OK if prompted.

  Restart the computer.

  Step 4: Empty the software distribution folder

  1. Click Start, type services.msc in the search box, click services.msc, and then click Run as administrator.
  2. in the Services (Local) pane, click Automatic updates and then click on stop.
  3. reduce the Services (local) window.
  4. Select all the contents of the Windows distribution folder, and then delete them.

  Note: By default, the Windows distribution folder is located in the drive: \Windows\SoftwareDistribution folder. At this location, the drive is a placeholder for the drive where Windows is installed.
  5. make sure that the Windows distribution folder is empty, and then enlarge the Services (local) window.
  6. in the Services (Local) pane, click Automatic updates, and then click Start.
  7 restart the computer, and then run Windows Update again.

  Item appraised: http://support.Microsoft.com/default.aspx/KB/822798

  Step 5: Disable the security software
  Note: You can enable it later.
  Step 6: Scan Run SFC
  Please follow the steps below to the auditor of the filesystem as the first steps:

  1. Click Start and type cmd in the box start the search.
  2. in the area of results, right-click cmd.exe, and then click Run as administrator. You will be asked to type the password for an administrator account. If you are the administrator or type the administrator password, click on continue. Then click on continue.
  3. at the command prompt, type Sfc/scannow, and then press ENTER.

  Note: The analysis may take some time, so be patient. Windows allows to fix corrupt or missing files it finds. If the information of the installation CD is required to fix the problem, you may be asked to insert your Windows Vista CD.
  http://support.Microsoft.com/kb/949104/

  Step 7: Components to reset Windows Update
  http://support.Microsoft.com/kb/971058

  Let us know if that helps.

  Kind regards
  Clement Kumar.

  Microsoft Answers Support Engineer. Visit our Microsoft answers feedback Forum and let us know what you think.

• When I try to use the Windows Update link for my XP computer I get a message indicating that the location where the Windows Update stores data has changed and it needs to be repaired. How can I solve this problem?

  When I try to use the Windows Update link for my XP computer and after using Windows Mr. Fix - It, I get a message indicating that the location where the Windows Update stores data has changed and must be repaired. How can I solve this problem?

  I'm not that computer literate and do not understand what needs to be fixed.

  This problem just started a few weeks when I noticed that I had any recent download automatic update that I regularly get. So I tried to do it manually through access via my control panel.

  I use ESET Antivirus Node32 software.

  Hello

  1. What is the error message or an exact error code?

  2 have you made changes on the computer before this problem?

  3. you try to check the updates?

  I would suggest trying the following methods and check if it helps.

  Method 1:

  Reset Windows Update components and then try to download the updates.

  How to reset the Windows Update components?

  http://support.Microsoft.com/kb/971058

  Warning: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base: http://support.microsoft.com/kb/322756

   

  Method 2:

  File system scan tool checker and then try to press Ctrl + Alt + Delete and check.

  Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe):

  http://support.Microsoft.com/kb/310747

  Please respond with more information so that we could help you more.

• When I accessed at "MS Check for updates ', error found: Code 8000FFFF, Windows Update has encountered an error that is known. How can I solve this problem?

  When I accessed at "MS Check for updates ', error found: Code 8000FFFF, Windows Update has encountered an error that is known. How can I solve this problem?

  http://support.Microsoft.com/kb/946414

  «"Error when you download updates using Windows Update or Microsoft Update: 8000FFFF"»

  Follow the information given in the above link to solve your problem.

  See you soon. Mick Murphy - Microsoft partner

• I get errors certificate on the websites I visit. How will I know if my connection has been intercepted and how can I fix this problem if it has?

  I get errors certificate on the websites I visit. How will I know if my connection has been intercepted and how can I fix this problem if it has?

  Check your date and time system and make sure that they are correct.

  Update your Windows.

• I need to reload of Photoshop CS4 and I get the error: "License has stopped working" error message 6. -What this means and how can I solve this problem?

  I need to reload of Photoshop CS4 and I get the error: "License has stopped working" error message 6. -What this means and how can I solve this problem?

  Hello

  Please see error: "License has stopped working". Windows or error: "License has stopped working". Mac OS depending on the operating system you have.

  Hope that helps!

  Kind regards

  Sheena