My pointer freezes, so I have to stop & restart for 20% of the time. How can I fix it?

My pointer freezes, so I have to stop & restart for 20% of the time. How can I fix it?

Hello

  • When the issue started?

Method 1:

Step 1: Check if the problem exists in Mode without failure.

See the article below for Safe Mode steps in Windows XP.

A description of the options to start in Windows XP Mode: http://support.microsoft.com/kb/315222

Step 2: If the problem does not persist in Mode without failure, then try to clean boot.  You need to perform a clean boot to find the program that is causing and then disable or remove.

How to configure Windows XP to start in a "clean boot" State: http://support.microsoft.com/kb/310353/en-us

Note: When you are finished troubleshooting, follow the steps as explained in the article to reset the computer to start as usual.

Method 2:

Also check the logs in Event Viewer for the recent activity on your computer and check.

This article describes how to use Event Viewer to view and manage the event logs in Microsoft Windows XP.

How to view and manage the event logs in Event Viewer in Windows XP: http://support.microsoft.com/kb/308427

Tags: Windows

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