my printer says that the door is open, but it is not how to fix this?

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• receive an error message that the cover is open, but it is not, on my deskjet 6980. How can I fix it?

  I have a HP Deskjet 6980.  I recently changed the ink cartridge, but since then have not been able to print. I get an error message indicating that "cover is open", but it is not.  How can I fix?

  Hi Cathy,.

  Please follow the t\s mentioned in the following document.

  http://support.HP.com/us-en/document/c01065334

  Thank you

• I accidentally loaded a .iso file on my PC and can not get rid of it. When I try to delete the file it says that the file is opened by the system. Also the file created 3 virtual drives like E:, F: and G: __Please let me know how I can remove this .iso

  I accidentally loaded a .iso file on my PC and can not get rid of it.  When I try to delete the file it says that the file is opened by the system.  Also the file created 3 virtual drives like E:, F: and G:
  Please let me know how I can remove this .iso file.

  Try Safe Mode. Repeatedly press the F8 key as the computer starts getting the menu diagnosis. Use the arrow key to select Mode without failure. MS - MVP - Elephant Boy computers - don't panic!

• Hi, my trial version of Lightroom 5 has expired recently and I bought now fully. I downloaded the CD on my Mac, but when I open again the Lightroom application, it always says that the trial has expired. Does anyone know how I can update so I c

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  Joanne, please remove your current installation of Photoshop Lightroom by using the uninstall program located in the/Applications/Utilities/Adobe Installers.

  You will then want to download Adobe Photoshop Lightroom 5.7.1 of Adobe - Lightroom: for Macintosh.  The update contains the entire application.  Photoshop Lightroom cannot be installed through the Adobe Creative Cloud Desktop application and still be allowed with a serial number.

• someone is using my email address to send emais. I tried to reset my password but I am not able to. He says that the answer to my secret question does not.

  someone is using my email address to send emais. I tried to reset my password but I am not able to. He says that the answer to my secret question does not. I know I'm getting the correct ansewer. Help, please.

  Hi, Catherine.

  You'd better post in the Windows Live Solution Center-Hotmail like that is dedicated to Windows Live Hotmail.

  If you have not implemented alternative methods to check your Hotmail credentials, I suggest do it after your account is returned.  For more information, see Security Hotmail to protect and recover your account .

  Good luck!

• I am trying to install CS5 on my iMac, after my computer crashed. I get a message saying that the software is already installed and will not install again. How can I install it again?

  I am trying to install CS5 on my iMac, after my computer crashed. I get a message saying that the software is already installed and will not install again. How can I install it again?

  Hi Marleneb3511919,

  I'm sorry for the inconvenience caused to you.

  I guess you tried rebooting your system?  If so, and the problem persists please try the steps listed in this document https://discussions.apple.com/thread/240851?start=0&tstart=0

  Please let us know if this goes through.

  Kind regards

  Aurélie hamadi

• I'm trying to install the drive but I get a message saying that I already have a newer version installed. How to uninstall this version?

  I'm trying to install the drive but I get a message saying that I already have a newer version installed. How to uninstall this version?

  Hi Vidar,

  Please run the cleanup tool Download Adobe Reader and Acrobat tool - Adobe Labs, restart your computer and then try to install Adobe Reader using this link Adobe Acrobat Reader DC install for all versions

  It could be useful!

  Rayyan

• Hello! I installed Adobe premiere pro and Creative Cloud show that the app is installed, but it is not on the computer. What should do?

  Hello! I installed Adobe premiere pro and Creative Cloud show that the app is installed, but it is not on the computer. What should do?

  You have a 64 bit system? If this isn't the case, it will not work.

• I made pdf file and added the audio file as a file embedded using acrobat pro 8, it works fine on pc (windows) when I move tab (android) the pdf file open but sound did not work. what I have to do to make it work

  I made pdf file and added the audio file as a file embedded using acrobat pro 8, it works fine on pc (windows) when I move to tab (android) the pdf file open but sound did not work. what I have to do to make it work

  Adobe Acrobat for Android or iOS software currently play any sound or video.

  -Dov

• I accidentally used "OPEN WITH" and now everything opens with Microsoft Picture Manager, how to fix this?

  I accidentally used "OPEN WITH" and now everything opens with Microsoft Picture Manager, how to fix this?

  [Moved from comments]

  Right-click on a file, select open with, again, and select the appropriate program in the list.  Make sure that the checkbox "always use..." "is checked.

  Repeat for other types of files that are false

• so I'm trying to download Microsoft Silverlight to netflx, but every time I click to install it I only get the option to save it and run it, how to fix this?

  so I'm trying to download Microsoft Silverlight to netflx, but every time I click to install it I only get the option to save it and run it, how to fix this?

  Visit http://forums.silverlight.net/>

  UTC/GMT is 03:01 on Friday, October 14, 2011

• I have Windows Vista - I'm a msge saying that the recovery disc (D) is almost full. How can I transer to OS (C) Disk that has plenty of room to the left?

  I have Windows Vista.  I'm a msge saying that the recovery disc (D) is almost full.

  How can I transfer to OS (C) Disk that has plenty of room?    Thank you.

  Hello

  I'm sorry, but you cannot move the D: Partition recovery or its contents; It will not work if you do.

  Your recovery Partition was photographed on your hard drive during the production of your computer by the manufacturer for all of these reasons.

  1. If you want to reinstall Windows from in the case of a failure of the system, based on individuals or the keys at startup.

  F10 or Alt + F10 or F11 are a couple of different manufacturers use sequences.

  You will need to ask your manufacturer for proper sequence.

  2. to make the recovery disks on if your drive hard breaks down, so that you can then reinstall the operating system on a new hard drive.

  Also ask them how to make records.

  Your D: Recovery Drive is should not be used for backups, defragmented, etc..

  There are backups on an external hard drive.

  To resolve the problems that have arisen with the recovery D: Partition, you will need to contact the manufacturer of your computer to remove all that has been added to it.

  See you soon.

• Whenever I start my computer, I get "Windows needs to be restarted to install updates". No matter how many times I reboot the computer, I always get this from the beginning. What can we do, or how to fix this?

  I bought my computer about 4 months ago and my friend installed Windows 7 above. Not too long after that I started with this problem and have yet to get it fixed or figured out. I tried to reboot 15 - 20 times in a row to get the message go away, but it did not help. The answers out there for the reasoning behind this?

  Sorry, I can only support Win7 RTM in this forum. Try to post in one of these forums: http://social.technet.microsoft.com/Forums/en/category/w7itpro/ ~ Robear Dyer (PA bear); MS MVP (that is to say, mail, security, Windows & Update Services) since 2002. DISCLAIMER: I do not represent nor don't work for Microsoft

• I can't click on the tabs on my firefox, firefox 30 desk, how to fix this?

  I have reset and always get this question, I would like to go and click Open a new tab, and then I see the tab on the toolbar. I would go in trying to open the tab by clicking on it and it wouldn't work. How to fix this? I know about the shortcut but its irritating and I share the computer and shortcuts slows productivity. Thank you in advance.

  jscher2000 I had to look for a "Community Toolbar' or a booster of the tab and after some looking at my add on (and removing obsolete plugins failed to correct the problem) I found the good"Community Toolbar' and after a disable and restart firefox, it worked. Thank you!

• I have a Canon MG6120. When I start it up I get the error code 5050. Does anyone know how to fix this?

  I have a Canon MG6120 all-in-one. When I start it up I get the error code 5050. Does anyone know how to solve this, more power to the wide / power?

  Hello gregg.

  Please, try the following to see if we can solve your problem:

  1. turn off the printer.

  2 disconnect the power from the printer for at least 5-10 minutes.

  3. once unplugged, remove any paper from the device.

  4. check for obstructions in the paths of the unit or the paper.

  5 If no obstacles are, plug the power back in and switch on the device.

  If the problem persists, the unit will require repairs for the correction.  We apologize for the inconvenience.  Please contact our support group using the 'Contact us' below for further assistance.

  It has not responded to your question or problem? Find more help at the Contact Us.