MY PRINTER WON'T STOP PRINTING

I have a brand new HP 309 a wireless printer.  I use it with a USB PORT.   I downloaded something from a PDF file and the printer won't stop printing.  I rebooted the computer, I unplugged the printer for an hour and when I turned it on it took I hit the Cancel button, the display shows "Printing cancelled", then it reads 'print now.'  When I try to use the printer to print something it reads "busy".  Help.

Hello

Unplug the USB cable and follow the steps below to restart the spooler service.

Click Start (Windows logo) > > all programs > > Accessories > >

Right-click on command prompt and open it as administrator (choose Run as administrator)

Enter the below command in the black window and click on enter key...

net stop spooler

Who will stop the spooler service.

Then enter the command below and hit enter key to start the spooler service

net start spooler

That will remove the current impression comment and things in the print queue.

Press the Windows key and R on the key board to open the run window (click Start > > run).

In the run window, type services.msc, and then click Ok.

Which will open the services window.

From there, double click on the print spooler service. Which opens a new window.

Click the Stop button to stop, and then click Start to restart the spooler service.

Make sure that the startup type is: automatic status and Service: started

Click apply and then click Ok to close the services window.

Tags: HP Printers

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