my printer works but my scanner is not scanning and fax for windows cannot locate my scanner

I have recently upgraded to windows 10.  now my scanner is not recognized when I try to scan.  I am able to print correctly.  I am connected to a Canon MF 5770 multi function machine

Hello

How about you contact Canon? they know which software is better provided

You have installed the latest drivers Windows 10 below?

http://www.USA.Canon.com/Cusa/support/consumer/printers_multifunction/imageclass_series/imageclass_mf5770#DriversAndSoftware

I suggest you give it a try if you're having trouble Cannon would be the place to check with, not HP.

Regars,

Shlomi

Tags: HP Printers

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