My purchase is that creative cloud is a ° 16034007400 at the date of renewal, there was problems with the credit card, but the tax has been paid in January. So far I can't use the program or any of its components without Adobe me any explanation on why I

Similar Questions

• Hello. Download Creative cloud on my computer while my friend he bought as a gift with his credit card on her computer?

  Hello.

  My friends want to buy Creative cloud for me on his computer while I want to download on the computer of mine. Can someone tell me if this is possible? Or do I have to by it by myself with my own credit card?

  Thank you!

  Hi Kelly,

  The CC from Adobe is specific to the Adobe ID under which the license is purchased.

  You can activate the same license on 2 machines using the same Adobe ID.

  For more details, contact Adobe sales.

  Kind regards

  Sheena

• Cannot use my Creative cloud products because I am constantly having to reactivate my membership by updating my credit card. It is already updated.

  Cannot use my Creative cloud products because I am constantly having to reactivate my membership by updating my credit card. It is already updated.

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">
  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html
  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• I want to update my payment, change the credit card, but says EDIT PAYMENT INFORMATION ERROR several days ago and I can't pay

  I took days to change my credit card, but I get the page has an error and have knowledge, but still can not afford and don't want to lose my products

  Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• I want to keep my Adobe Creative Suite 5.5 and would like to know if there are problems with update to Windows 10?

  I want to keep my Creative Suite 5.5 and would like to know if there are problems installing Windows 10?

  May work, may not... but will NOT be updated by Adobe to work on Win10

  An idea that MAY work to install or run some programs in Windows 10 old... works for some, not for others

  -http://www.tenforums.com/tutorials/15523-compatibility-mode-settings-apps-change-windows-1 0 - a.html

  - or to run it as Administrator http://forums.adobe.com/thread/969395 to assign permissions FULL said... yet, but it is sometimes necessary for Adobe programs

• I ordered "Creative Cloud student and teacher edition" with a credit card, but when I put my licensed software, "no subscription found" message appears.

  I ordered "Creative Cloud student and teacher edition" with credit card.

  Now I have "order number".

  However when I try to my free trial Adobe first CC 2015 with my Adobe ID of the license, the message "no subscription found" comes.

  I wonder that I need an additional process to activate my CC first 2015.

  (I guess, I need some action to prove that I am a certified college student, but I'm not noticed anything on this subject.)

  (I found verification measures in the other site "https://ide2.identit-e.com/adobe " and this applies to me too?)

  Thanks in advance.

  The screen indicates that your one year subscription is registered, so you should be able to use your Adobe ID to install programs of cloud

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

  Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html

  -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -Windows or Mac has no importance... 2 on the same operating system or 1 on each

  -Two activations on one account CAN NOT be used at the same time (to be noted in the link above of the license)

• I have usb, but all files has been deleted due to formatting... can I still recover these deleted files in my USB?

  because when I open my USB... He said that I need to format my usb key... so I did the format... but when I opened again after formatting... out there no more files inside my USB... all gone...

  because when I open my USB... He said that I need to format my usb key... so I did the format... but when I opened again after formatting... out there no more files inside my USB... all gone...

  You do not have a 'usb '. Without doubt, you have a hard drive or a USB that connects to the computer via a usb port.

  I correct not give you a hard time, but it is always important to use the correct terminology when you ask a question; If you do not, you run the risk that your question will be misunderstood and you will get an incorrect answer.

  By definition, formatting deletes all files on a device. You wrote something about this feature from the formatting? If this isn't the case, you should be able to recover all your files easily. There are several third-party programs that can do it for you. Do a search on the web to unformat and you will have several choices.

• Can I buy a student member of creative cloud with foreign credit card?

  I tried to buy a student member of the package creative cloud all day. He continues by saying "Sorry there was an error during the processing of your information. Please try a different webbrowser, or again later or contact etc... »

  I have a Danish credit card and an address in the United States. I also tried paypal (which seems to work for everyone here) but he said that the country of my paypal does not match my purchase order creative cloud. I'm already behind with assignments that I need the program, can anyone help with this?

  I can't buy a subscription with a foreign bank account? So far, I was able to do this everywhere I go and order online, why it doesn't work with adobe?

  I have a lot of money on my account and the card is a visa.

  Hello

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Please see Support FAQ: how to contact Adobe for support?

  Hope that helps!

  Kind regards

  Sheena

• I bought the cloud creative adobe 1 year as uk and I downloaded but I got version track for 30 days. and now I can't use it any more and I need to buy it again. what I've done wrong?

  I bought the cloud creative adobe 1 year as uk and I downloaded but I got version track for 30 days. and now I can't use it any more and I need to buy it again. what I've done wrong?

  Hello

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• in the course, I have install creative cloud, download until half of the window just disappears, no any error report, and nothing happens... I can't download creative cloud

  in the course, I have install creative cloud, download until half of the window just disappears, no any error report, and nothing happens... I can't download creative cloud.

  Please follow the steps below and check

  1)

  Click on the Finder and search options listed next to icon located Apple in the upper left of the screen and click on the "Go" menu button and select 'utilities '.

  (Applications > Utiliites)

  Look for a folder Adobe Creative Cloud and Adobe Application Manager under utility window and trash both folders.

  (2) trash Adobe Creative cloud from Applications Eh well.

  3)

  Click on the link below and download & run the cleaning of Adobe tool:

  Select the option "Adobe Application Manager for Mac OS X 10.6" and then click on "Clean up selected."

  https://helpx.Adobe.com/content/help/en/Creative-Suite/KB/CS5-cleaner-tool-installation-PR oblems/_jcr_content/hand-Sea/accordion_container_1/accordion-nominal/accordion-point-1/agreement I on-item-par/procedure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleane r Tool.zip

  4) click on the link below and download file Creative Cloud install and use the same to install the creative Cloud Desktop application.

  https://creative.Adobe.com/products/creative-cloud

• I paid to Plan creative cloud (UN Año) fotográfico (n. º of pedido 11854470059). It s already charged on my credit card, but the products are not available on my account. What can I do to use the software?

  I paid to Plan creative cloud (UN Año) fotográfico (n. º of pedido 11854470059). It s already charged on my credit card, but the products are not available on my account. What can I do to use the software?

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Hi, my name is Pedro, I'm of Petrópolis, Rio de Janeiro, Brasil. I did an adobe account and I buy the student creative cloud. However, none of the software are free for me. I can send her this comprooves purchase. I prefer to call

  Hi, my name is Pedro, I'm of Petrópolis, Rio de Janeiro, Brasil. I did an adobe account and I buy the student creative cloud. However, none of the software are free for me. I can send her this comprooves purchase. I prefer to call someone who represent you here, cause my English is so bad, but this isn't an alternative. I need these training software. Thank you.

  Contact adobe support by clicking on this link then "still need help" as soon as it appears, https://helpx.adobe.com/contact.html

• Mac lion I have and I have annual subscription, it seemed to me that creative cloud tried to update Photoshop CC, DC Bridge and Lightroom 5, purchased and more programs rather replaced by those of the test, the ' I have subscription expires in November

  Mac Lion I and of I annual subscription, it seemed to me that creative cloud tried to update Photoshop CC, DC Bridge and Lightroom 5, purchased and more programs rather replaced by those of the test, the ' I have subscription comes due in November, what I do to restore those bought? Thank you

  Please check the system requirements for | Creative cloud, you can upgrade your system if allowing you to use applications Adobe Creative Cloud CC 2015.

  If you who have the old version, see: download and install Adobe Creative Cloud applications

  I hope this helps.

• How is it possible that Creative Cloud Plans may be purchased from Croatia (what EU countries) and what to do?

  How is it possible that Creative Cloud Plans may be purchased from Croatia (what EU countries). This is a problem that will be solved in the near future or not and if MY FRIEND who LIVES in LONDON or MINNEAPOLIS makes a purchase with his credit card, on his email, but for me, I'll be able to use it in Croatia...

  I'm sorry that creative cloud for individuals is not available to you in your country. If you do not want to use creative cloud for teams, have you considered CS6?

  Creative Suite 6 products are available for purchase. Please see: Purchase CS6 Software

• whenever I click on the link for creative cloud, it takes me to the download page. Even when I reenstall, the link still tackes just me draft.exe page. Can it be planned.

  I have an account that I have lightroom & camera shop. I used all 3 for more than a year. But now.every when I click on the link for creative cloud, it takes me to the download page. Even when I reinstall, the link still takes me right to the download page. This can be corrected.

  I fixed it by removing all the programs. Then I have them re-installed