My remote desktop connection will not register

Recently, my laptop crashed and I completely restored it to factory settings. I didn't use it much, but recently, my remote desktop connection did not work as I restored it. My school has a server where I can connect to the server, but it has not worked at all and says "the logon attempt has failed. I know it's just my phone because it works on the desktop...

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Hi Emily,.

I would say to contact your school TO verify what settings/connection information is necessary for configuring the desktop remotely.

As your question is more complex that what is generally answered in the Microsoft Answers forums, it suits better for Windows Server on TechNet forum. You can also ask your question in the Forums TechNet Remote Desktop Services (Terminal Server Services) for assistance.

Tags: Windows

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