My Satellite L50 - A - 16 Q turns off suddenly while on battery

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• HP Pavilion notebook15-ab035ax: computer HP Pavilion 15 laptop turns off suddenly on low battery

  I bought my hp laptop Pavilion in India. Now, I live in England. For the last month or two, I have problems with my laptop. Whenever the laptop is on battery power, it does very quickly. It randomly stops (no stops, just turned off with a gut wrenching tinkling of the hard drive) at any time under load of 50%. no notification of low battery or go into hibernation. It can happen in the middle of typing a sentence or you to browse.

  I ran the diagnostic. Software battery check HP first showed a result of "low battery." I was about to order a new battery, when I ran the software once again, who now says "main battery OK.

  It's very confusing, because even if we agree that the battery has developed a problem, I do not understand why the system is not detect low battery or putting the computer to Hibernate, depending on settings. I checked the drivers - updated.

  The laptop is just a year and 3-4 months.

  Should I replace the battery? Or is it a software error in the new upgrade of windows 10?

  Any help will be appreciated.

  Thank you!

  Hi@drsunny,

  Welcome to the HP's Support Forums. Best platform for all kinds of solutions, tips and settings for your questions/problems.

  For the best experience on HP forum, see our Guide to HP Forums to learn more.

  Questions on the PC to charge the battery. Is this fair?

  Thank you for sharing the details of the problem. I want to help you.

  I recommend that you try to perform the diagnostic tests for the battery and check if that is any hardware problem. Use the link below to perform the diagnostics.

  http://HP.care/2eiMy8z

  I hope this helps. Let me know to learn more.

  Happy announcement.

  Resolv_S

  Happy to help you. I work for HP
  
  Please click on " ""Accept as Solution " " " if you feel my post solved your problem, it will help others find the solution.
  Click on the " Bravo Thumbs Up" " " to say 'Thank you' to help! "

• Satellite L50-B-1NM - speakers turned off when you move the screen

  Hello

  yesterday, I got Toshiba L50-B-1NM.
  Everything seems to be ok except for one thing.
  Speakers to stop when the screen is slightly moved. There are positions of the screen, when they work, but just slightly push the screen and they are now closed. Movement of the screen has no impact on its external [helmet], is without a doubt the speakers or its connection.
  I wanted to use warranty, however, I am not sure if it covers this kind of defective. Anyone know?

  And he also said: [even if the warranty is still on]
  Product not available, unfortunately your product is currently not available so please contact your place of purchase.

  Thanks for help

  Thanks for your comments... Great that you can solve this problem

• Windows turns off suddenly without low battery notification.

  Hello world

  I use an ASUS N56VZ laptop. Just a moment ago, my laptop suddenly off (without shutdown process) while I'm it works on battery. I used the phone a few hours before, and I remembered that the battery level is less than 50%. but after after the awakening of the mode standby, he showed about 64%. Then after using it for about an hour without low battery notification (battery appropriate settings have been made before) it disabled. It could not be turned on unless plugged in to the charger.

  I need your help to find out if there is a problem with windows, I'm running on my laptop

  Thank you very much!

  Here's the report from event log

  Log name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 07/01/2014-21:55:10
  Event ID: 41
  Task category: (63)
  Level: critical
  Key words: (2).
  User: SYSTEM
  Computer:
  The system has rebooted without judgment properly first. This error can be caused if the system unresponsive, crashed or unexpected power loss.
  The event XML:
  
   
     
      41
      3
      1
      63
      0
      0 x 8000000000000002
     
      2124
     
     
      System
      *****
     
   
   
      0
      0 x 0
      0 x 0
      0 x 0
      0 x 0
      5
      0
      0
   
  

  Hello

  Maybe the laptop battery has failed and must be replaced. Ask for replacement, if it is still under warranty, or at least ask manufacturers to connect with technician so that they point stem exactly the question.

  Good luck!!

• Why my computer just turn off suddenly while I use it?

  Please help me understand my problem

  The most frequent causes for this are overheating and bad RAM, although I've seen some buggy programs that can do this as well.  If you have a laptop running on battery, low battery can cause this as well.

  To check the warm-ups, download the freeware 'CoreTemp' software and run it to control the temperature of your CPU.  If it becomes too hot, check for dust inside the chassis or a fan does not work.

  CoreTemp: <> http://www.alcpu.com/CoreTemp/ >

  HTH,
  JW

• Satellite M15-S405 turns off suddenly

  Hi all
  My M15-s405 notebook turns off suddenly and won't turn on.
  ESA led flashes with an orange/yellow light and shows the following (0 = 1 short = long) code
  00001011

  Anyone know what this code means?

  Can I have Toshibas support email address?

  Hello

  you have always guaranteed on your machine? If Yes, then you must contact a local servicepartner for a hardwarecheckup.
  I mean what sense wants to know what this flashing code means? You can when not even repair your computer by yourself, because it
  code flashing sometimes means some material poroblem serious and controlled by a technician from toshiba.

  Just take my advice and bring your machine to local servicepartner, they will help you. Under the following link you will find an index of ASP that will guide you to the second (next) servicepartner available in your country:

  http://EU.computers.Toshiba-Europe.com/cgi-bin/ToshibaCSG/generic_content.jsp?service=EU&ID=ASP_SUPPORT

  Greetings

• My Satellite L500 turns off suddenly

  Hi all!

  I need help! my computer turns off suddenly and I have no idea why!

  TOSHIBA L500-22R

  On this virtual path, it is not easy to say why this is happening.
  Please do two tests for us:
  1 / start your laptop computer and enter the BIOS settings. Let and let us know if laptop turns off again
  2 / start your laptop and start Windows in SafeMode (F8 at startup). The same thing happens again?

• My iPhone turns off on the left battery 5% 6s is fine?

  MY iPhone turns off on the left battery 5% 6s is fine?

  As you should never operate the device to zero, it's good. When you receive the warning of 10% you should be plug.

• 2-3 days after the expiry of my warranty of one year, my computer turns off suddenly during use. I rebooted, but it stopped again.

  2-3 days after the expiry of my warranty of one year, my computer turns off suddenly during use.  I rebooted, but it stopped again.

  The model is that the computer runs for 15-30 minutes, then suddenly stops, the system reboots, runs for 2-3 minutes, stops, restarts, spans less than a minute, stops, restarts, stop after a few seconds, etc., and at that time there I give until the next day when I repeat the same cycle all over.    I have Windows Vista Home Premium 32 bit and it is a model of Dell Inspiron 518.  There is no error message but a beep at startup upward.  I ran Windows repair program 'Start' who did a restore without success.  The problem occurs even in Safe Mode.

  Does anyone have a guess as to what is the diagnosis?  Thank you.

  Hello

  Could be hardware or even heat and ventilation the related. Try using a small fan to increase ventilation. When a PC
  Remove ALL power and reinstall the memory, all cards and cables (do just not shake - remove and replace-)
  cables on both ends where possible).

  As it does in Mode safe so you probably need technical support in a real store of the computer - no Peeks/leeks at BestBuy or other large shopping areas. Very difficult to solve if it does not remain under tension.
  It remains under tension if you start from the disc of Vista?

  -----------------------------------------------------------------

  Look in the Event Viewer to see if something is reported on these reboots.

  http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

  -------------------------------------------------------------------------
  Also this, so you can see the probable bluescreens.

  Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
  http://www.winvistatips.com/disable-automatic-restart-T84.html

  -------------------------------------------------------------------------

  Here are a few ways to possibly fix the blue screen issue. If you could give the info from the blue screen that would be
  Help. Such as ITC and 4 others entered at the bottom left. And any other information such as STOP error
  codes and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

  As examples:

  BCCode: 116
  BCP1: 87BC9510
  BCP2: 8C013D80
  BCP3: 00000000
  BCP4: 00000002

  or in this format:

  Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
  Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

  It is an excellent tool for displaying the blue screen error information

  BlueScreenView scans all your minidump files created during 'blue screen of death' crashes, and displays the
  information on all accidents of a table - free
  http://www.NirSoft.NET/utils/blue_screen_view.html

  BlueScreens many are caused by old or damaged drivers, video drivers in particular, but there are other causes.

  You can follow these steps in the Safe Mode if necessary or the command prompt Vista DVD or Options of recovery if your
  system installed by the manufacturer.

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  You can try a system restore to a point before the problem started when one exists.

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

  -------------------------------------------------------------------------

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  The log can give you the answer if there is a corrupted driver. (Says not all possible driver problems).

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -------------------------------------------------------------------------

  Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, 3rd party keyboard and
  smile, as well as of other major device drivers.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  -------------------------------------------------------------------------

  How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart unexpectedly
  http://support.Microsoft.com/kb/958233

  Troubleshooting, STOP error blue screen Vista
  http://www.chicagotech.NET/Vista/vistabluescreen.htm

  Understanding and decoding BSOD (blue screen of death) Messages
  http://www.Taranfx.com/blog/?p=692

  Windows - troubleshooting blue screen errors
  http://KB.wisc.edu/page.php?id=7033

  -------------------------------------------------------------------------

  In some cases, it may be necessary.

  The Options or Vista recovery disk Startup Repair

  How to do a startup repair
  http://www.Vistax64.com/tutorials/91467-startup-repair.html

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  I hope this helps.

  Rob - bicycle - Mark Twain said it is good.

• (Redirected) Power adapter green light turns off when the laptop battery is plugged into the laptop and does not load.

  Power adapter green light turns off when the laptop battery is plugged into the laptop and will not charge; If the laptop battery is not plugged into the laptop adapter it's still green and will charge the laptop.

  As you have a laptop, better make this laptop in the computer Forum post here:

  http://en.community.Dell.com/support-forums/laptop/default.aspx

  Tip: when you post a message, preferable to always include the computer model.

  Bev.

• laptop turns off suddenly without warning within 2 minutes.

  My laptop turns off suddenly without warning within 2 minutes. His work fine in safe mode, but in normal mode its descendant. Before this problem, I was unable to use windows update... I thought that question virus so formatted my system but dint problem solved... I tried to clean start step 1 where I force selected no services (all the disabled) and restarted the laptop but the problem still persists. What I'll do... ? Please suggest... My email Id is * address email is removed from the privacy *.

  This isn't really a software problem, but a hardware problem...

  How old is your laptop?...

  I had this same problem before, and the only problem is that the exhaust for laptop you is so full of dirt and the fan can cool the computer fast enough because of all the dirt on the fan.

  just clean the fan and the exhaust and you should be fine

• Satellite M200 screen turns off after that start & battery does not charge

  Hello, I am from Jakarta, Indonesia
  I have a problem with my Toshiba Satellite M200 Notebook (running Windows 7 Home Premium)

  After I press the power button to the top of my laptop, it works fine display BIOS and Windows startup screen.
  but after that my monitor off all of a sudden when Windows is supposed to show the login screen.

  Sometimes, the monitor doesn't turn off, but shows a lower resolution (I don't know exactly what resolution, 1024 x 768 or 800 x 600, i use maybe 1280 x 800)
  so the only thing I can do is, press the power button to stop bad then press power again turns on, my monitor works normally
  try to stop and then turn on again in a few hours later, problems still comes once.

  from the moment where I install Windows 7, I use 8.15.10.1930 version of the driver (downloaded from Download Center of Intel, which included Assistant TV Intel)
  2 days ago, my friend told me that I should install the driver from the Toshiba site support, so I went to csd.toshiba.com and download the 8.15.10.1825 version of this site (which is not included Assistant TV Intel)

  my monitor works normally after I installed the driver I of csd.toshiba.com, so I think that the problem because the Intel TV Wizard somehow messed with my laptop. But this morning this problem once again, my turns just monitor suddenly...

  In addition, this problem seems to be my battery was unable to recharge, my completely reloaded Windows shows, but when I plugged my AC adapter,
  There are 15-20 minutes before my laptop turns off automatically

  Three months ago, I just brought my laptop to the local Service Center of Toshiba and bought the new motherboard to replace my old mobo (which have a VGA problem too!)
  Is there something I can do (related to Windows or driver/software) or I can bring my notebook at the center of service again?
  are they somehow an incorrect wiring when replacing my motherboard?
  and am I need to replace my battery too?

  I use this laptop for about a year and a half and there is nothing wrong with my battery before replacing the motherboard

  any help would be appreciated :D

  Hello

  Talk about your screen, the a graphics driver causes this malfunction with resolution and turn off. Go to the page of the toshiba driver and download the correct Vga driver for your model. I see, you are running Windows 7, if there is no driver for win7, try the vista driver.
  On your power supply, you have used for the year and a half and he is released in 20 minutes, there is nothing strange. It's standard for power supply operating period, need to be replaced. Just to be sure, you can check with a new battery. You will see that the trick works as expected.

  Welcome them

• After HDD Exchange Satellite A200-1YW began to turn off

  Hello!
  I have a problem with Toshiba Satellite A200-1YW.
  After changing the hard drive (company), I've had my laptop repaired, but the next day it started to turn off the laptop connected to the power. When the battery isn't far away, or when it is plugged in the bios...

  someone help? ...

  PS. I don't know if it's a good notation sorry
  PS Sorry for the mistakes but I am Polish and I don't know the English:)

  Hmmm... the whole thing is strange.
  Is that Exchange HARD drive should not have a negative influence and do not reason for these downs taps. I did it many times on different models and I ve never noticed anything like that.

  In my opinion there must be another reason.

  What Miss me in your first assignment is exact explanation when this happens exactly.
  When the operating system will be loaded or later?

• Satellite A100 - PSAA5U SP2022 sometimes turns off randomly

  Hello

  I have a toshiba Satellite A100-SP2022 PSAA5U-02G00G portable satellite and sometimes turns off the coast at random.
  The battery and charger are OK.

  I saw a bulletin saying a word on an update of the BIOS for A100 series for that matter.

  The problem is: I can't find my model or my BIOS to the toshiba support site.

  Thank you

  Hello

  I put t think that this could be linked to the BIOS
  In my opinion the reason for this problem could be a high temperature.

  You said that the laptop stops automatically?
  Usually, this occurs if the temperature reaches a critical threshold and the laptop stops to prevent the equipment from damage

  In most cases, the vents are clogged and air cannot circulate properly.

  Therefore, it would be desirable to check and clean the ventilation openings with a professional air spray.
  This could help them to get rid of dust and debris.

  Check it out

• Satellite A100 - 784 PSAANE - screen turns off automatically

  Hi friends,

  I have a Toshiba Satellite A100 - 784 PSAANE with windows visa Home Basic edition.
  Now for 15-20 days I am facing a strange problem. The screen of the laptop emits a sometimes (not necessarily every time) and then when the frequency increases the display turns off automatically!
  Then I must Hibernate or he put laptop to sleep to find again the screen... Seriously, I don't understand the problem.

  Please help me.
  Thanks in advance

  Hi Julie,.

  It sounds as if something is harming your graphics driver causing the display to turn off. If the problem occurs only when you use certain applications or only started after installing a new application you may need to restore your system to a restore point before new applications have been installed. As a test, you can try to start your system in safe mode and see if the problem persists.

  I also recommend that you re-install your graphics drivers to see if it improves the problem.

  Other possibilities are that your graphics chip is a failure or overheating causing this problem in which case you have to return your laptop to a Service approved for the additional diagnostic agent.

  My last thought is that you may have a problem with the inverter FL (the component that provides the lighting of your LCD screen). Check, when the screen turns off, if you can still see a residual image on the screen. If yes then the FL inverter is definitely at fault.

  Kind regards