My screen does not display the icons, when I start standby or hibernation. Make it unusable.

I have a new desktop computer with windows 8. When the computer goes to sleep or turns off, and then I press a button to turn it back on. Desktop does not show icons, rendering it useless.

Hi Mike,.

Thank you for bringing the matter to our attention.

You said that you get not all icons when you start the computer after the sleep or Hibernate mode. We need more information to help you in a better way.

1 you did all the software and the hardware on your computer changes?

2. What is the brand and model of your computer?

3. do you get an error message? If Yes, what is the error message?

4. When you say that there are no icons, it is a black screen?

5. are you able to see the icons when you restart the computer?

Please, try the following steps and check if that helps resolve the issue with icons.

Method 1: troubleshooting to be able to run and check if this help.

a. press Windows + W on the keyboard.

b. type Troubleshooting in the "search" tab and press enter.

c. click show all on the left panel.

d. click Power, will new popup window.

e. follow the instructions on the screen.

Method 2: try to start the computer in safe mode and also check in the boot.

Step 1: Try to start the computer in safe mode and check if you still face the question.

You can check the link below

http://Windows.Microsoft.com/en-us/Windows-8/Windows-startup-settings-including-safe-mode

Note: Please restart the computer to start in normal mode after a repair.

Step 2: Try to clean boot and check if you still face the question.

Please see the link to start the computer in a clean boot.

http://support.Microsoft.com/kb/929135

Note: After troubleshooting, be sure to start your computer in normal mode by following step 3.

Method 3: Run SCAN SFC. To run SFC / SCANNOW Please follow steps.

a. press the Windows key + X, and then click command prompt.

b. type the command: sfc/scannow , and then press on Enter.

c. restart the computer and check.

Note: The tool (SFC.exe) System File Checker scans missing or system corrupted files and repairs them.

I hope this helps. If the problem started after the "standby mode", please get back to us. We are here to help you.

Tags: Windows

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