My screen has a vertical yellow line that will not disappear whenever my laptop dv7t is powered on.

1. product name and number:

HP Pavilion dv7 Notebook PC

A3F79AV

2. operating system: Windows 7 64-bit

3. error message (no)

4 changes leading to the error: (none)

5 description:

A yellow line appears when I turn on the PC (most recently the case today).  The line appears on the chest and OS splash pages and above all content Office happens to be located underneath.  It extends to full height and is about 70 to 80 pixels from the right edge of the screen.  It seems to be 1 pixel wide - it is the same width as the lines in the box blue lassoo I get by clicking and dragging through the office.

Because I have not seen this line interact with the operating system or application software, and it is in front of all the information are displayed, I'm guessing that it's a hardware problem on the LCD screen.

Any suggestions?

Thanks in advance

Quick update to the original poster:

I have discussed this with the HP technical support and they had me check that the line of pixels is in the BIOS screen as well.  It is as I suspected there is a LCD issue.  I can post the PC to get a new LCD in there.  You wonder why they can't replace it on the site (which I paid for).  Time to back up the hard drive...

Tags: Notebooks

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