My serial for adobe first 12 items does not work, how can I do?
Hello!
I bought a camera canon in November and a pack of 5 lightroom and adobe first 12 items were with the camera.
Then I have 2 serial number and when I put the serial number of the first element to get the app, it does not, the error message said that "we cannot validate serial number please contact the customer service"
But it is the right number and I don't know what to do...
Help please
You may need to contact the person who sold the camera with this software to see what they can do to help. Adobe did not, so there is no accounting at their end for what you received with your purchase.
Tags: Adobe
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Once more, the response from the Support Engineer with a link to an article that does not help is marked as 'response' by a moderator of the Forum after 6 days of inactivity when it isn't the answer to everything.
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Hello
If you have a creative cloud subscription then you do not require a serial number to activate it, all you need to do is sign with your ID (Email used at purchase) Adobe in creative application Cloud to activate your membership. See,
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I checked with your Adobe Id on the forums that there is no active subscriptions to this topic.
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