My serial number does not work he begins with the letters.

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• My serial number does not work for elements of the Prem.  What should I do?

  I try to install the first Elements 8.  My serial number does not work.  What should I do? I looked the number up when I logged on the Adobe site. I am using Windows

  Make sure that your serial number is for the exact product and exactly the version you are trying to install, error "serial number is not valid for this product". Creative Suite

• Serial number does not work.

  I try to install CS4, but I have the serial number does not work. What are my options?

  When you ask a question you will need to provide some basic information

  -https://forums.adobe.com/docs/DOC-5601

  Mac or Windows and EXACTLY what version of the operating system?

  Recent Mac AND Windows operating systems have been known to cause problems "weird."

  Using a full account of computer administrator with read/write permission?

  Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

  -http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html

  - and http://forums.adobe.com/thread/1038761

• Win version first elements 14 rather than Mac version you downloaded. Serial number does not work. How to get the right serial number

  Win version first elements 14 rather than Mac version you downloaded. Serial number does not work. How to get the right serial number?

  It is unclear what problem you are facing... the wrong version or the wrong serial number.  The serial number is likely for the other version.  You don't want the serial number of Windows or the Mac version?

  One of the following conditions may be useful...

  You can exchange languages/platforms for a newer version product if you follow the instructions on the following link:

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Serial number and activation support (non - CC) chat
  https://helpx.Adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_lice nsing-activation_stillNeedHelp

• Serial number does not work after the transfer of OSX and apps for the new Macbook Pro

  My serial number does not work after the transfer of applications and OS X for my new Mac.  Although the Adobe specifications say it is compatible with the older OS X, it does not seem to have no compatibility issues because

  -My old Macbook Pro has Yosemite and was fully running CS5 Web premium without a problem.

  -My new computer has the same * exact * OS X transferred in which the suite was fully functional with the trial.

  A support of top-level, software engineer, or someone who takes care of the soap operas could

  -Please provide a number of test series to test with?

  - And/or activate my series?

  - Or show how to disable the publication series on the old disk hard if I can't use the old computer?  So that I can use with the new computer?

  I chatted with technical support that keeps saying that it's a compatibility problem, to install with old OS X or buy a newer version. But I know that CS5 works with Yosemite (as I use it myself), and the only question I had is that serial # says invalid, which is separate from the functionality of the program.

  I'd rather not spend hundreds more to get a new suite, when I spent a lot for CS5 already and know is fully functional on Yosemite.  I have also not return to an older operating system and break things.

  Moreover, I used to be a general technical Support and I am a coder of web applications, so I understand that this isn't just some sort of "reboot" of the question

  No info to solve this, or a means to achieve at the highest level Tech support, would be greatly appreciated!

  Thank you!

  Transferred apps will certainly question of activation, because licenses files creation is completely dependent on machine, it willl created according to the particular Machine ID, if you transfer the application from one computer to another, there is incompatibility.

  Therefore, it is very necessary that you are using the original installation media.

  Download the CS5 products

  If you do not agree with the process of removing and reinstalling, try wiping the contents of SLCache and rename the SLStore folder.

  
  

  WARNING: Do not forget once erase you the contents of this folder, all Adobe applications will ask the new license or re-enter the serial number.

  Location: /Library/Application Support / Adobe.

  It is strictly recommended to install Adobe applications using the original installation media.

• I have adobe acrobat 7 Professional and I am trying to install it, but the old serial number does not work, windows 10

  I have adobe acrobat 7 Professional and I am trying to install it, but the old serial number does not work, windows 10

  See download Acrobat 7 and CS2

• I need to re - install Photoshop and my serial number does not work?

  I need to re - install Photoshop and my serial number does not work?

  Quickly find your serial number

  Error "serial number is not valid for this product". Creative Suite

• They sent me a serial number for a windows version of PS Elements when I ordered a mac version.  The serial number does not work, it is not surprising, but they don' t seem to care.  I tried the online chat and have been waiting for almost a day unanswere

  They sent me a serial number for a windows version of PS Elements when I ordered a mac version.  The serial number does not work, it is not surprising, but they don' t seem to care.  I tried the online chat and have been waiting for almost a day unanswered.  What should I do?

  Look here

  Product order | Platform, language Exchange

• Last night, I bought Adobe Pro XI and this morning the serial number does not work.

  Last night, I bought Adobe Pro XI and this morning the serial number does not work.  [deleted by Moderator]

  You must contact Adobe Support by chat or phone when you have the serial number and activation problems.

  Here are some links to help get in touch:

  http://www.Adobe.com/support/chat/ivrchat.html

  http://www.Adobe.com/support/download-install/supportinfo/

• I am trying to install CS5 on my new computer. My other was stolen. Serial number does not work.

  I am trying to install CS5 on my new computer. My other was stolen. Serial number does not work.

  If you can't find your serial number (http://helpx.adobe.com/x-productkb/global/find-serial-number.html), you must contact adobe support (http://www.adobe.com/support/chat/ivrchat.html).

  If you do not find your installation disc: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

• Update KB937287 keep apearing as the only updated, try install many times, but does not work, tried it with the standalone version and it keeps apearing

  Update KB937287 keep apearing that the only update, tried to install a lot of times, but does not work, tried it with the standalone version and it keeps apearing, when I install it does not display an error message, just say that again was successful but when I try to look for more updated it apears again.

  Hi mayortom,

  Thank you for visiting the Microsoft answers Forum.

  You can follow the steps outlined in the article below:

  Troubleshooting Windows Update or Microsoft Update when you are repeatedly offered an update
  http://support.Microsoft.com/kb/910339/

  I hope that helps!

  Thank you and best regards,
  Abdelouahab Microsoft responds to the technical support engineer

• I have cs5 on my home mac. I had it on my old mac laptop. I disabled it is then rendered to reinstall on my new laptop and my serial number does not work. Any help?

  I have photoshop CS5 extended on my Mac at home. I also had it on my computer mac laptop. I disabled it from my old laptop and tried to install it on my new laptop and the serial number would not work. Any thoughts?

  David o "bryan do you migrate/transfer of files/folders/applications for the new laptop Mac?  You can check that your serial number is valid by checking your account on http://www.adobe.com/.  You can find more information on how to locate your serial number to find your serial number fast - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

• my photoshop elements serial number does not work on my new mac. I had windows before and it goes back to a mac but can not get my serial number to work

  my photoshop elements and Lightroom serial number will not work for my new mac. I have purchased this software via download on my windows laptop but returned this laptop because the quality was not great. I decided to buy a mac and now can't use my serial number to download the software.

  Download serial for PES are platform-specific, so you'll need to talk to adobe a crossgrade, assuming that you have more windows version.

• Old serial number does not work with new Lightroom

  I bought 4 Lr in October 2012. I recently bought a new computer and downloaded Lr5 but my serial number won't work now. I was told in a conversation, I have licensed cs4 and it won't work with Lr 5. What I have to buy another serial number or I can just pass?

  Serial numbers are specific to a version of Lightroom. A serial number Lightroom 4 does not work with Lightroom 5. Adobe sells no more than 5 of Lightroom. If this is the version that you think you want then it would be necessary for you to find a retailer like Amazon or B & H Photo, etc. You can buy an upgrade to Lightroom 6. But be aware that Lightroom 6 is 64-bit only. You mentioned that you were trying to upgrade to Lightroom 5. To accomplish what you expect? What are your expectations?

• Download new mac and the serial number does not work.

  Is switched from Windows to mac and trying to download previously purchased Lightroom and it won't take serial number.

  If it's 6 of Lightroom, which is very likely.  Older versions of Lightroom came with a license that could be used for different operating systems, but the current version does not work.

  You should still be able to Exchange languages/platforms for a newer version product if you follow the instructions on the following link:

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm