My shift key does not work on my MacBook Pro

My shift key does not work on my MacBook Pro. Can I use capital letters but only if I click on change and it's annoying. When I click on the passage icon shift comes at the top right of my screen to show its on but when I click on the lock button nothing happens as it used to glow green when I clicked it. Before someone says go to the system preferences and go to the modifier keys and restore them or make sure caps lock shift is on lock shift, I've tried that already, I looked it upward and found nothing similar. Help ASAP would be appreciated because it is really annoying

Hello Gracepullan1,

I understand that shift key of your MacBook Pro does not respond as before. Fortunately the steps below can help to restore the functionality of the SHIFT key on your Mac.

  1. In the Apple menu, choose System Preferences.
  2. On the view menu, choose the speech.
  3. Click on the text to Speech tab.
  4. If "Text Speak selected when you press the button" is enabled, the key or combination of keys set to read the text cannot be used for other purposes, or used for typing text - click on set the key and replace it with a less commonly used key combination (try using the modifier such as SHIFT keys, command) Option and control). Or disable the option "Read the selected text when the key is pressed".
  5. Click the accessibility pane or universal access in system preferences, and then click the keyboard tab.
  6. Make sure the slow keys is off. With slow keys on, you must press a key for a longer period of time so he can be recognized.
  7. In the accessibility pane or universal access, click the mouse and make sure mouse keys is turned off. With the active mouse buttons, you cannot use the numeric keypad to enter numbers - instead the keypad moves the pointer (cursor). (There is an option to activate the MouseKeys to five presses down option, you can disable this option to avoid accidentally activate it.) If the mouse keys is enabled and you are using a keyboard without the numeric keypad or Num Lock function, see Impossible to type while mouse keys is enabled in Mac OS X.
  8. If the function keys on the top row of the keyboard do not work as expected, see Mac OS x: how to change the behavior of the function keys.
  9. If the problem persists, use the keyboard Viewer to help isolate the problem:
    1. Click the component language & text (Mac OS X v10.6) or international (Mac OS X 10.5.8 or earlier) in system preferences.
    2. Click on the tab Input Sources (or tab Menu entry under Mac OS X 10.5.8 or earlier version).
    3. Click on the keyboard and the characters 'On' box Viewer checkbox to select (click on the viewer of keyboard "On" checkbox under Mac OS X 10.5.8 or earlier).
    4. In the entry menu (flag), choose Show Keyboard Viewer.

  • If the keyboard is connected and detected by OS X, the keys you type will highlight in the keyboard Viewer window. Open TextEdit (or any text application) and try to type something using the keys that failed before to see if they highlight in the keyboard Viewer.
  • Start up from the Mac OS X installation disc, choose Terminal from the utilities menu and test buttons that did not previously.  If the keys work while started from the install disc, the keyboard works correctly.  How to solve a problem of software allows to isolate the software problem that may be causing the keys to not answer.
  • One or more keys on the keyboard do not respond
    https://support.Apple.com/en-us/HT203162

    Sincerely

    Tags: Notebooks

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