My sound does not work

I have a 2000 219DX HP Notebook PC Windows 7 64 bit and a reader of RealTek HD Audio installed and activated. My sound has stopped working since yesterday. I recently did an update of the BIOS before but he worked shortly after, and then the next day it was not. What can I do to make my sound work? Help, please!



Try the following.

Download Realtek HD Audio Installer on the link below and save it in your downloads folder.

One time finished, open windows control panel, open Device Manager and open sound, video and game controllers.  Right click on the Realtek audio device and select uninstall - also, you should get a command prompt to delete the current driver, check the box allow this and then proceed to uninstall.

When finished, restart the computer and let Windows load completely.  Open your download folder, right click on the installer of Realtek and select "Run as Administrator" to launch the installation.  Once this done, do a right-click the speaker icon in the taskbar and select playback devices.  'Speakers and headphones' left click once to highlight, and then click the Set Default button - check if you now audio.

If you have still no sound, open windows control panel, open administrative tools, and then open Services.  Verify that the following services are all showing that status = started and the Startup Type = Automatic

Audio service

Multimedia class Scheduler

Windows Audio

Windows Audio endpoint Builder

If you need to make a change to one of the above, just right-click the service and select Properties, and then in the drop-down list box next to "Startup Type", select automatic and click on apply to save the changes.  Then click on the Start button.

Kind regards

DP - K

Tags: Notebooks

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