My Sprint HTC Android mobile phone connects with the supplied USB cable, but the computer says 'No HTC Device Connected'

My Sprint HTC Android mobile phone connects with the USB cable, but the computer says 'No. HTC Device Connected' so I can't sync...


1. do you have HTC Manager installed on the computer?

2. have you tried it with different USB ports?

You need the HTC Sync HTC phone Manager software.

Method 1: Try again with different USB ports and see if that helps.


Method 2: If HTC Sync is installed, if you get the message "no device connected" in HTC Sync, ensure that your phone USB setting is changed to "Charge Only" to "HTC Sync".

If the methods above do not help, you can contact HTC for additional help.

Here is the link:

Tags: Windows

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