My Toshiba Satellite L675D - S7042 Webcam and the microphone does not work

Help, please

Moved to windows

Hello

Welcome to the Microsoft community.

What version of Windows are you using?  Windows Vista, Windows 7 or 8/8.1?

Is that you improved your system to 8.1 of Windows from a previous version?

How to uninstall the software:

  1. From the start screen
  2. Type in the Panel
  3. Click on Control Panel (make sure apps is selected)
  4. Click on uninstall a program under programs category.
  5. Find TOSHIBA Web Camera Application and double click it.
  6. Complete uninstallation suite at the direction of the screen.

Access TOSHIBA support website to obtain the last component to install.

  1. Go to http://support.toshiba.com/drivers
  2. Enter your product serial number
  3. Press GO
  4. Select the camera under filter by
  5. Select Windows 8.1 (64-bit) under filter by
  6. Click on the application of WEB camera at the top of the list
  7. Click Download
  8. Install the application by following the instructions on the screen

Method 1: Open the troubleshooting of Audio recording

http://Windows.Microsoft.com/en-us/Windows7/open-the-recording-audio-Troubleshooter

Method 2: Audio recording in sound recorder: frequently asked questions

http://Windows.Microsoft.com/en-us/Windows7/recording-audio-in-sound-recorder-frequently-asked-questions

Method 3: When the sound card is installed, the microphone is also installed and uses the sound card drivers.

Please try to uncheck the option put the microphone muted in the sound menu. If the problem persists then uninstall and reinstall the sound drivers.

Tags: Windows

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