My touchpad scroll function does not work in Firefox 4

4 years Dell Inspiron 1520 with a Synaptics touchpad, running XP. Just downloaded FF4 last night, now discovered that my scrolling on the touchpad function no longer works. It's very irritating. If no fix is available, how to go back to the previous version of FF?

Try running Firefox in questions to troubleshoot Firefox in Safe Mode. If it works properly in this configuration, then one of your modules is the culprit.

By the way, I recommend you visit the Plugins check page and update your plugins. You are potentially expose your system to attack with some versions you have installed at the moment. Their update can also solve the problem with your touchpad.

In case the previous steps do not resolve the problem for you, you can return to the previous version and secure that 3.6.16 as follows.

  1. Go to Download Firefox v3.6.16 and download it to your desktop.
  2. Then go to add/remove programs, scroll down to Mozilla Firefox and remove it, choosing to keep your bookmarks, etc., the customizations (don't tick the box).
  3. Reboot and delete the folder called Mozilla Firefox at this location: C:\Program Files\Mozilla Firefox
  4. Finally, run the downloaded installation file.

Tags: Firefox

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