My trackpad will not move my mouse and the cursor will not click or give any indication that she works

I got my new TOSHIBA Satellite laptop for about a month, and all of a sudden, as soon as I sign into my account from Microsoft, the cursor either disappears or said and stops working. It will not go with my trackpad, an indication that it is active, due to the fact that the mouse goes down on the tiles Metro UI normally, but don't highlight. On the trackpad buttons do not work as well.

I had this same problem happen to me. I have a Toshiba Satellite C855D-S5315. I went to the Toshiba, and click Virtual Help Desk Web site. Immediately options pop up, and you'll see the option "The Touchpad does not work". Click on that and it will take you to the appropriate page. Start with the first option. That's what fixed it for me. If you can't get on the internet, that's what it says to do:

Enable/disable the touchpad, do one of the following:

  • Press the button to switch on/off touchpad above the touchpad.
  • Hold down the FN key and press F9 .
  • Press the touchpad button (F5).

After that, my touchpad worked.

If it still does not, have the rest of the solutions say:

Try to uninstall the touchpad driver and restart your laptop:

  1. Vista and Windows 7: Open the Start Menu and type "Device Manager" in the search field. Select "Device Manager" in the results.

    Windows 8: START screen type "Device Manager".

  2. Select Device Manager > mice and other pointing devices > right-click on Alps Pointing-device > select Uninstall.
  3. After that uninstall the driver, reboot your computer. Driver will be installed automatically.

If this does not resolve the problem, try to perform a restoration of the system to a date before the problem occurredCLICK HERE for an educational video on the restoration of the system.

If the touchpad is still not working properly, the laptop needs to be repaired.

Tags: Windows

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